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Experience 369 hospitality
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Guest Relation Executive

Guest Relation Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Experience 369 hospitality

2 - 6 years

0 Lacs

delhi

Posted:15 hours ago| Platform: Shine logo

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Skills Required

customer service relationship building communication vip handling problemsolving promotion

Work Mode

On-site

Job Type

Full Time

Job Description

As a Restaurant Guest Relation Executive, your role will involve: - Greeting and Welcoming: You will warmly greet guests upon arrival and farewell them upon departure, creating a positive first and last impression. - Customer Service: Address guest inquiries, complaints, and concerns in a prompt and efficient manner. - Information and Assistance: Provide guests with information about facilities, services, local attractions, and other relevant details. - VIP Handling: Provide special attention and personalized services to VIP guests, ensuring their comfort and satisfaction. - Relationship Building: Develop rapport with guests, anticipate their needs, and build lasting relationships to encourage repeat business. - Communication: Maintain open communication channels between staff and guests, ensuring timely and accurate information dissemination. - Documentation: Maintain accurate records of guest interactions, preferences, and complaints. - Problem-Solving: Handle guest issues and complaints in a professional and timely manner, escalating to management when necessary. - Promotion: Promote the organization's services and amenities to guests, including local attractions and activities. Qualifications Required: - This role is only for Females. Benefits: - Food provided - Health insurance - Paid sick time - Provident Fund - Performance bonus - Yearly bonus Work Location: In person If you have any further questions or need clarification on the responsibilities, feel free to speak with the employer at +91 9650876965.,

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Guest Relation Executive