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0.0 - 5.0 years
1 - 2 Lacs
Madurai, Dindigul
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714644961 - Mr. Abinash Criteria: Customer Service Officer *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Customer Service Manager *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 2 plus years of experience in team handling. Qualification : Any degree Age : 40 We are looking forward to meet you!!!
Posted 2 days ago
0.0 - 5.0 years
1 - 2 Lacs
Chennai
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8778231801 - Mr. Jeeva Criteria: *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Job Description Identification of Sangams (Joint Liability Group) Coordinate with Unit Managers for Sangam Formation Adding of more members into Sangam Collection of Instalment amount in decided intervals Documentations & Reporting as needed We are looking forward to meet you!!!
Posted 2 days ago
4.0 - 6.0 years
3 - 5 Lacs
Sattur, Salem
Work from Office
ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 2 days ago
4.0 - 6.0 years
3 - 5 Lacs
Salem, Cuddalore, Viluppuram
Work from Office
ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 2 days ago
0.0 - 5.0 years
2 - 2 Lacs
Manamelkudi, Kamuthi, Vilathikulam
Work from Office
Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com
Posted 2 days ago
0.0 - 5.0 years
2 - 2 Lacs
Manamelkudi, Ramanathapuram, Rameswaram
Work from Office
1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com
Posted 2 days ago
0.0 - 5.0 years
2 - 2 Lacs
Madurai, Devakottai, Melur
Work from Office
1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com
Posted 2 days ago
4.0 - 9.0 years
5 - 6 Lacs
Shimoga, Bangalore Rural, Bengaluru
Work from Office
Hiring Branch Manager-MFI(Micro/Group loans) Location: Across Karnataka and Bangalore Industry:Banking Criteria: Min 3 to 4 years experience in handling micro loans, group loans Must be a full time graduate any NBFC or banking experience will do Roles and Responsibilities Manage a team of branch managers across Karnataka to achieve business targets. Oversee daily operations of branches, ensuring efficient management of assets and group sales. Develop and implement strategies for microfinance products such as MFI (Microfinance Institution) and group insurance schemes. Foster strong relationships with clients through effective communication and customer service. Ensure compliance with regulatory requirements and internal policies. Desired Candidate Profile 4-9 years of experience in banking or finance industry, preferably in branch handling or branch management roles. Strong understanding of microfinance principles, including MFI operations and group sales strategies. Proven track record in developing successful teams and driving business growth through effective leadership. Interested can email/contact at the below details: Email: v.babitha@upgrad.com Call/WhatApp: 8977797910 Regards: Babitha V Sr. Recruitment Specialist
Posted 4 days ago
1.0 - 3.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Urgent requirement for banca channel Experience:-MIn 6 Months in Sales/Life Insurance CTC:-3.7 LPA+Monthly Incentives Contact Person:HR Smehal:8788255050
Posted 6 days ago
5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Position: AM/ Manager Corporate Sales Location : Bangalore Department: Marketing Reports to: Chief Business Officer (CBO) /HOD We are looking for a sales professional who can take charge of maximizing corporate sales. If you are self-driven & highly motivated individual who has a passion for sales, this is the job for you! Highlights Identify & sell offering to corporates and other companies Develop ideas and plans to launch different offerings/solutions to clients Ensure you meet the group sales segment targets Manage sales/ trade partners Work closely with internal teams & clients for end-to-end roll out of promotions Duties Create a process-driven approach to drive group sales Identify and source leads through inbound follow-up and outbound cold calls, emails and client visits Research clients, identify new segments and generate interest to get more leads Negotiate and finalize deals in accordance with company's contract guidelines and policies Requirements & Qualifications 3+ years experience in Group Sales/ Corporate Sales Graduate/ Masters in Sales & Marketing or similar field Strong understanding of customer and market dynamics and requirements Excellent MS Office skills Outstanding communication and interpersonal skills Excellent organizational and time management skills Networking aptitude Attention to details Interested ones can apply on info.hr@bounceinc.in or can whatsapp their updated resumes on 9653164262 Company's website: www.bounceinc.in
Posted 1 week ago
2.0 - 7.0 years
16 - 18 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Generates and provides accurate and timely results in the form of reports, presentations, etc. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Analyzes information, identifying current and potential problems and proposing solutions. Observes, receives, and otherwise obtains information from all relevant sources. Submits reports in a timely manner, ensuring delivery deadlines. Maintains accurate reservation system information. Provides support with cluster selling initiatives to all reservation centers. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period and continually analyzes transient booking patterns. Works with Market VP, Market GM and GM s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions. Managing Revenue Management Projects and Strategy Takes a predetermined strategy and contributing to the execution of that strategy. Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders. Provides critical input to market leaders for development of property and overall market sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Provides recommendations to properties for Business Transient Sales account strategies. Leads efforts to coordinate strategies between group sales offices. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Communicates market direction to revenue management, sales and hotel leaders. Building Successful Relationships Develops constructive and cooperative working relationships with others, and maintains them over time. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Enters, transcribes, records, stores, or maintains information in written or electronic form. .
Posted 1 week ago
0.0 - 1.0 years
2 - 4 Lacs
Bengaluru, Chamarajanagar
Work from Office
REPORTSTO AssistantCustomer Relationship Manager ROLEPURPOSE & OBJECTIVE Managesbanking relationship with 650 families within the geographic areaof control by offering full range of banking services Directlyresponsible to acquire new customers for Group Lending (GL)business and servicing existing customers Upsellloans to right customers and family members based on requirementand capacity to repay Offerand onboard Savings Accounts and other deposit products tocustomer, their family members and their references Deliverprompt customer services; be accessible to customers at all timesfor GL, IL and Family Banking queries G enerate quality leads for cross-selling for third party products offered by Ujjivan Small finance Bank. Provide timely loan for eligible repeat and top-up customers. Adherence to the defined set of processes and circulars. NON-FINANCIALSIZE PortfolioManaged- 2 Cr Customershandled- 500 customers Numberof portfolio products- Group Loan, Individual Loan, CASA, TD andTPP products KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business/Financials Meetthe set targets on Group Loans (GL) in terms of open marketacquisition and repeat GL loans ConvertGL customers, family member and referrals for Family Banking interms of opening Savings Accounts and maintaining minimum balance Activelysource term deposits (FD and RD) from Family members of GLcustomers Offersuitable Insurance products to customer and family members toprovide adequate insurance coverage Identify, process and refer GL customers who can be potentially givenIndividual loans either unsecured /secured Sharecustomer insights/product related feedback with the ACRM Customer Ensurecustomers and Family members are educated about entire bouquet ofbanking products (Loans GL, IL, Secured, Deposits &Insurance) offered by Ujjivan Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services Ensuretimely insurance claim settlement for his/her customers Resolvecustomer queries/ pertainingto GL, IL & Family Banking within specified timelines Internal Process Identifyand conduct surveys of new working areas for group formation andconducts projection meeting for GL and Family Banking GroupLoans: Fill customer profile forms, Loan Application form withaccuracy and collects supporting documents for account opening instrict adherence to KYC norms followed by a Compulsory GroupTraining (CGTs) Individualloans (for certified CROs): Analyze existing customer profile andrepayment capacity, fill customer profile forms, Loan Applicationform with accuracy and collects supporting documents for accountopening in strict adherence to KYC norms Coordinatewith customers in the disbursement process ConductCenter Meeting as per schedule without fail and ensure timelyrepayments, collection of deposits for savings accounts / fixeddeposit, updates all transactions on True-Cell, an interface totrack monetary transactions Opensavings accounts for Customer and their Family members in Ujjivan Helpto conduct the CSR activities and motivates customers toparticipate in the Financial Literacy Program Givethe detailed field reports to ACRM and discuss field relatedissues Adherence to the defined set of processes and circulars. Learning& Innovation Maintainup to date knowledge of GL, IL and Family Banking products andservices as well as a working knowledge of other products offeredin the branch Ensureadherence to training man-days/ mandatory training programs forself Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines Qualifications Graduate Experience 0-1year experience for Graduates FieldExperience preferably in product sales, banking or collection Functional Skills Knowledgeon unsecured products BasicComputer knowledge (MS Office, Outlook) / Ease of technologyusage Isfluent in the local languages and has a working knowledge ofEnglish Behavioral Skills Product selling skills Willingnessto travel & relocation as per business requirements andcareer opportunities Interpersonal skills Abilityto interface (orally and in writing) with all levels ofassociates and customers Abilityto manage teams and drive performance Trainingskills Competencies Required BuildingRelationship DrivingChange Planning& Organizing Collaboration Location - Bengaluru, Bannerghatta, Chamarajanagar, Channapatna, Chikkaballapura, Chintamani, Gauribidanur, Gundlupet, Hassan, Hebbal, Hosakote, Kanakapura, Kollegal, Kothamangalam, Maddur, Magadi, Mysuru, Nagar, Nanjangud, Nelamangala, Pandavapura, Peenya, Piriyapatna, Puttur, Ramanujnagar, Rajanagaram, Shrirangapattana, Yelahanka
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Ambur, Alleppey, Ambasamudram
Work from Office
REPORTS TO Assistant Customer Relationship Manager ROLE PURPOSE & OBJECTIVE Manages banking relationship with 650 families within the geographic area of control by offering full range of banking services Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers Upsell loans to right customers and family members based on requirement and capacity to repay Offer and onboard Savings Accounts and other deposit products to customer, their family members and their references Deliver prompt customer services; be accessible to customers at all times for GL, IL and Family Banking queries Generate quality leads for cross-selling for third party products offered by Ujjivan Small finance Bank. Provide timely loan for eligible repeat and top-up customers. Adherence to the defined set of processes and circulars. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Portfolio Managed- Customers handled- Number of portfolio products- Group Loan, Individual Loan, CASA, TD and TPP products KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLSEducational Qualifications Graduate Experience 0-1 year experience for Graduates Field Experience preferably in product sales, banking or collection Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Is fluent in the local languages and has a working knowledge of English Behavioral Skills Product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills Competencies Required Building Relationship Driving Change Planning & Organizing Collaboration KEY INTERACTIONS INTERNAL EXTERNAL Micro Banking team
Posted 1 week ago
2.0 - 5.0 years
3 - 7 Lacs
Hassan, Kollegal, Bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Actively drive acquisition of customers for unsecured loans (GL and unsecured IL). Enable conversion of existing borrowing customers for liabilities. Ensure that Family banking products are actively cross sold to family members and referrals of existing customer. Undertake initiatives to retain and deepen relationship with existing customer for unsecured loans and for liabilities Maintains process quality & ensures adherence to internal audit standards. Management of all the reporting staff. Closure of Audit points and maintaining threshold on "Needs Improvement" and "Unsatisfactory" branches. Timely disbursement of sanctioned loans. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Monitors branch performance in MB unsecured and secured loans along with ACRM Responsible for acquiring new GL customers; conversion of customers from unsecured to secured loans Key person for scaling up Family Banking in branch. Executes the sales plans for the branch for acquisition of accounts and term deposits for family member and referrals of group loan and unsecured individual loan customers Set weekly/monthly targets for the team, reviews the set targets on a regular basis Guide the CROs to enable conversion of existing borrowing customers for liabilities Execute the marketing initiatives designed by products & marketing department Assess the market potential and give feedback on product modification and new product development to the regional product teams Share insights on competitor products to the regional product/marketing teams Customer Ensure customers and CROs are educated about the unsecured loans and liabilities products offered by Ujjivan Resolve customer queries/grievances (pertaining to GL, unsecured IL, liabilities) escalated from the CROs within specified time frame Internal Process Oversee collection of documents for account opening in strict adherence to KYC norms Keep abreast of the changes in policies and guidelines by RBI, ensures his/her team is educated on the changes to ensure strict adherence Responsible for correct storage of client information and any other documentation inclusive internal reports, memos etc. Oversee follow-ups with overdue customers to collect the payments Conduct customer house visits, cross verify the documents and details in the Customer Profile forms (CPF) and Loan Application forms (LAF), conduct Group Recognition Training (GRTs) Perform visits to the Center meetings to check whether they are as per scheduled time and day. Ensure CROs deposit center meeting cash at the nearest or collocated BCs. Timely disbursement of sanctioned loans closure of Audit points and Maintaining threshold on "Needs Improvement" and Unsatisfactory" branches. Implementation of products pertaining to Government business. To ensure adherence to minimum number of House visits and center visits for the month. Learning & Innovation Coach the branch staff on unsecured loans products to drive targets and support them in conversion of existing customers for deposit products Resolve queries and escalations from the team in a well-defined timeframe Ensure adherence to training man-days/ mandatory training programs for self and reportees Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self and reportees Monitor timely completion of mandatory courses of the staff Monitor timely completion of mandatory annual leave of the staff. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in Commerce/Business/Economics or related subjects with good analytical and sales skills to be considered. Experience Preferred experience of 2-4 years in banking, sales or collection 2-4 years of experience in MFI sales & team handling experience Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Basic knowledge of accounting and finance administration desirable Is fluent in the local languages and has a working knowledge of English Knowledge of KYC/AML norms and other guidelines for liabilities Behavioral Skills Multiple product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills Location: Bengaluru,Hassan,Kollegal,Magadi,Yelahanka
Posted 1 week ago
0.0 - 3.0 years
3 - 4 Lacs
Hyderabad, Chennai, Surat
Work from Office
Urgent Hiring For Pension Channel Exp:-2 years in Sales, with a minimum of 6 months in the BFSI industry CTC: 4 LPA + Monthly Incentives Contact Person:HR Snehal:8788255050
Posted 1 week ago
10.0 - 20.0 years
10 - 16 Lacs
Kalburagi, Delhi / NCR
Work from Office
1. Manage a Region for the Micro loan (Ticket Size upto 5 Lac) carrying the responsibility of achieving assigned business target month on month the sales and cross sell targets 2. Handling Cluster heads who have Sales Managers & Relationship Managers Required Candidate profile 1. Good communication skills 2. Should be an eminent team leader 3. Good inter-personal skills 4. Knowledge of Microsoft Office Suite 5. Handling multiple locations within the zone / region
Posted 1 week ago
2.0 - 7.0 years
10 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity. Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties. .
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Rohtak, Bhiwani, Kaithal
Work from Office
Job Description Task performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Other relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Graduate Fresher may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: Graduate
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Role & responsibilities It is a field job. You will have to travel within the assigned location to meet channel partner teams and customers. You will be evaluated on your ability to meet the business targets (Top line, Persistency, Product mix) by collaborating with and driving channel partners. You will also accompany the channel partner teams on pre and post sales such as claim settlement. HDFC Life believes in technology driven sales and you will learn new technology/Mobility enhancements, to comply with the Sales Management Process. As a business professional you will uphold organizational values in every action and ensure business ethics and integrity. You are expected to be compliant to regulatory and statutory regulations. Role: Relationship Manager Industry Type: Insurance Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Jangaon
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Warangal
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Karimnagar
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Zahirabad
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Sangareddy
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
5.0 - 7.0 years
3 - 5 Lacs
Krishnagiri, Salem, Tirunelveli
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 1 week ago
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