GLS- Sales Manager- Closing

About GLS

Founded in 2012, GLS Infra is one of the most trusted names in the Delhi NCR real estate landscape. Over the last decade, we have developed a strong presence across key micro-markets in Gurugram, offering high-quality, value-driven housing that meets the evolving aspirations of urban India. With 3800+ homes delivered and a 300% price appreciation across our delivered projects, we’ve not just built homes—we’ve created long-term value for thousands of families and investors.

Our developments are rooted in clarity of design, functional utility, and timely delivery—principles that have consistently earned us trust and loyalty. At GLS, we believe that buying a home should be a seamless, joyful, and transparent experience. That’s why we place strong emphasis on construction quality, timely possession, and customer-first processes, while bringing in modern lifestyle features and community-focused planning. Our mission is clear: to create meaningful living spaces that balance location, lifestyle, and long-term value.

Location: Gurgaon (on-site role)

CTC: ₹7–8 LPA

Key Responsibilities

• Drive walk-in to booking conversion by engaging high-intent customers with confidence, clarity, and urgency.
• Ensure high-quality site presentations and product walk-throughs, adapting pitch based on customer profiles, priorities, and pain points.
• Collaborate closely with the sourcing team to understand the context of each lead before the visit and to ensure pre-alignment on project features and pricing.
• Engage directly with customers to address queries related to product, pricing, payment plans, legal documents, and unit availability with complete transparency.
• Push for swift decision-making while building credibility and trust - offering limited-period deals, inventory scarcity cues, and booking urgency triggers when appropriate.
• Coordinate with CRM and post-sales teams to ensure a smooth transition post-booking and to resolve any early-stage queries or bottlenecks.
• Deliver regular insights to management on customer objections, pricing sensitivity, and overall booking trends across projects.
• Work towards consistent achievement of monthly booking and revenue targets as defined by the organization.

Activities

• Conduct daily customer site presentations, both walk-in and scheduled.
• Share daily booking reports and movement of high-potential customers with internal stakeholders.
• Maintain unit inventory sheets, payment plan matrices, and project collaterals for customer-facing usage.
• Participate in sales training sessions to stay updated on GLS product portfolio, new offerings, and market competition.
• Follow up with high-interest customers within defined TATs to move them through the funnel.

Performance Dimensions

KRAs

• Walk-in to booking conversion rate
• Quality and clarity of customer engagement
• Coordination and alignment with sourcing and CRM teams

KPIs

• Monthly bookings per project
• Average turnaround time from walk-in to booking
• Feedback scores from site visits (if available)
• Revenue generated per month

Competencies

• Strong communication and closing skills
• Ability to understand customer psyche and build instant rapport
• Clear understanding of real estate pricing structures, documentation, and sales processes
• Hunger to achieve targets in a dynamic, high-performance environment

Qualification

• MBA with 2–3 years of experience in front-end real estate sales (closer roles preferred). Hospitality or automotive experience also considered.
• Track record of closing high-ticket sales and working in fast-paced customer-facing environments.
• Fluency in English and Hindi; additional regional language is a plus.
• Experience in Tier 1 Real Estate companies will be an added advantage.

Job Type: Full-time

Benefits:

• Commuter assistance

Work Location: In person