Job
Description
Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. What will you contribute Finastra is currently seeking a Global Process owner and Benefits Delivery Manager, this as a superb opportunity into a stretching and career enhancing role. The ideal candidate should be forward thinking, dedicated and detail-oriented with a strong desire to work with awesome people in a highly collaborative environment. You will have a team of five and report to Director, Global Benefits and Mobility . Responsibilities Deliverables: Your deliverables will include, but are not limited to, the following: End to end process design and automation ensuring the effectiveness of benefits delivery across organization Continuous improvement to improve quality and efficiency of delivery including benefits education in countries, improvement of self serve through analysis of trends, data and Lead team of benefits consultants providing Tier 1-3 benefits management including resolution of complex cases relating to benefits in all countries of operation who have to follow processes but also make judgement calls and investigate cases (3 rd line activity) Managing the benefits budget delivery ($70m - 10% of total People Cost) - tracking the end to end purchase placement fulfilment (reconciling order invoices) - including annual forecasting and alignment with finance MTP Supplier analysis to improve quality of delivery M etrics and Reporting , d evelop and track key performance indicators to measure the success and improve productivity Benefits Education : Own manager and leader education presenting to PLG and SLT AMA in countries Required Experience: Six years experience in managing Global Benefits Six years experience Continuous Improvement Five years experience in managing teams (focus on productivity, reporting key performance and analysis) Five years experience in managing budgets We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DEI groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!
