Job
Description
Partner with HR functiona teams to anayze, design, and optimize offboarding processes impacting empoyee experience. Conduct process mapping, vaue stream anaysis , and botteneck identification to recommend efficiency and standardization improvements. Lead and execute UAT (User Acceptance Testing) activities: Write detaied UAT test cases and scenarios Perform hands-on too testing and defect vaidation Document and manage test resuts through to resoution Act as a project coordinator/SME to support and deiver key HR process initiatives. Deveop and maintain process documentation , incuding SOPs, DTPs , and change requests. Coaborate on too and process enhancements, providing input on functiona and technica change requirements . Use Exce and interna toos to anayze arge datasets, track trends, and derive actionabe insights. Buid and maintain reports, trackers, and dashboards to inform decision-making and performance monitoring. Present findings ceary through PowerPoint presentations , storyteing, and visua summaries for stakehoders. Operate independenty, proactivey identifying gaps and improvement opportunities in HR Offboarding workfows. Required education Bacheor's Degree Preferred education Bacheor's Degree Required technica and professiona expertise 6–10 years of professiona experience in Process Exceence, HR Operations , or reated functions. Demonstrated hands-on experience in: Process mapping, process design, and re-engineering Writing and executing UAT test cases and participating in too testing initiatives Project coordination or project management , preferaby in HR process transformation Strong proficiency in Microsoft Exce (advanced eve) and PowerPoint . Experience in data handing, deriving insights from arge datasets, and buiding compex reports and dashboards . Skied in creating and managing process documentation and change requests . Exceent written and verba communication skis, with the abiity to infuence and coaborate across functions. Preferred technica and professiona experience Famiiarity with SuccessFactors , ServiceNow , or other HR tech patforms is a pus. Exposure to data visuaization toos (e.g., Power BI, Tabeau) is an advantage. Famiiarity with SuccessFactors , ServiceNow , or other HR tech patforms is a pus. Exposure to data visuaization toos (e.g., Power BI, Tabeau) is an advantage. Sef-motivated, curious , and abe to work independenty with minima supervision. Good Business communication, Strong probem-soving, creative thinking , and decision-making capabiities. Demonstrated abiity to work in cross-functiona environments , navigate ambiguity, and drive carity. Passion for process exceence , automation, and continuous improvement. High attention to detai and strong sense of accountabiity.
