Global Lead, EAS Operational Health & Compliance

Major accountabilities:

• Liaise with ISRC and Infrastructure teams to ensure robust security, risk management, and operational health of EAS platforms.

• Oversee cloud cost management, including monitoring, optimization, and reporting of cloud expenditures.

• Lead vulnerability and issue management resolution, ensuring timely identification, assessment, and resolution of operational risks.

• Coordinate with Audit Management to ensure compliance with internal and external audit requirements.

• Develop and implement operational health and compliance policies, procedures, and controls.

• Monitor and report on key operational health metrics, including vulnerability status, issue resolution, and compliance rates.

• Drive continuous improvement initiatives to enhance operational health and compliance outcomes.

• Support internal and external audits, ensuring readiness and adherence to relevant standards.

Key performance indicators:

• Vulnerability identification and resolution rates

• Cloud cost optimization metrics

• Compliance audit outcomes

• Issue management cycle time

• Stakeholder satisfaction with operational health and compliance support

• Implementation rate of continuous improvement initiatives

Minimum Requirements:
Work Experience and Skills:

• 8+ years of experience in IT operations, compliance, or risk management

• Experience in cloud cost reporting and management, vulnerability management, and audits

• Strong understanding of operational health, risk management, and compliance standards

• Experience liaising with Security & Compliance, Infrastructure, and Audit Management functions

• Excellent stakeholder management, communication, and problem-solving skills

• Experience working in global matrix organizations and cross-functional teams

• Ability to drive operational improvements and ensure compliance.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

Languages:

• Fluent English (spoken and written).