About Us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
LEADING AT COGNIZANT
This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture. We invite you to see how you can contribute to our story.
About The Role
The Global Head of Transformation leads the enterprise-wide transformation agenda, for BFSI IOA with a strong focus on AI‑driven modernization, operating model redesign, digital acceleration, and organizational change. These executive drives strategy, execution, and scaling of AI initiatives to improve revenue growth, cost efficiency, customer experience, and competitive differentiation including delivery of specialized AI Projects.
Responsibilities
- AI Strategy & Vision
- Define and lead the enterprise-wide AI transformation strategy, aligning it with business objectives.
- Identify high‑impact AI, automation, and data modernization opportunities across business units.
- Establish AI governance, ethics, model risk frameworks, and responsible AI principles.
- Transformation Leadership
- Lead major cross‑functional transformation programs, ensuring measurable business outcomes.
- Partner with C-suite leaders (CIO, COO, CHRO, CFO, CDO, etc.) to drive adoption of new operating models.
- Build new capabilities in Agentic AI, GenAI, ML, predictive analytics, and automation.
- Operating Model & Process Redesign
- Reimagine core business processes using AI, advanced analytics, and automation.
- Drive enterprise‑wide process standardization, simplification, and intelligent workflows.
4
. Technology & Data Enablement
- Partner with the CIO/CDO to modernize the data, cloud, and application landscape.
- Organization Change & Culture
- Champion a culture of innovation, agility, and data-driven decision making.
- Lead workforce transformation, including AI skill uplift, role redesign, and talent strategy.
- Oversee communication, change management, and stakeholder engagement.
- Financial & Business Outcomes
- Own transformation KPIs such as productivity gains, revenue expansion, cost takeout, and customer experience improvements.
- Build ROI cases for AI initiatives and track measurable outcomes.
Qualifications
Experience
- 20–25+ years of experience in transformation leadership with last 5 years in AI consulting, and AI enterprise strategy.
- Proven track record leading large-scale AI, digital, or business transformation programs.
- Experience working with global teams and complex enterprise environments.
Technical & Functional Skills
- Strong knowledge of AI/ML, GenAI platforms, automation technologies, cloud ecosystems, and enterprise data architecture.
- Deep understanding of business process transformation, operating model redesign, and organizational change frameworks.
- Expertise in metrics-driven program governance and value realization.
Leadership Competencies
- Executive presence with ability to influence board-level stakeholders.
- Strategic thinker with strong operational execution skills.
- Ability to drive cross-functional collaboration in matrixed global organizations.
