German-Speaking Customer Support Specialist (Cards Operations)

3 - 5 years

2 - 6 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility
  • Provide exceptional customer support through various communication channels.
  • Handle customer inquiries, resolve issues, and provide solutions professionally.
  • Collaborate with internal teams to ensure seamless operations and high-quality service.
  • Develop and maintain strong relationships with customers to enhance satisfaction.
  • Analyze customer feedback and suggest improvements to processes or procedures.
  • Ensure compliance with company policies and procedures.
Job Requirements
  • Proven experience in customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong analytical and troubleshooting skills.
  • Experience with CRM software or other customer relationship management tools.
  • Ability to adapt to changing situations and priorities.

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