German Language Expert

APM Terminals

2 - 7 years

5 - 9 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

german foreign language language teaching linguistics customer service german language b1 customer support b2 operations voice process written communication channel management translation german translation language training communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Experience which includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.
Administrative tasks which includes primarily supporting others by performing skilled technical, administrative or operational tasks.
Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
Working independently and applying standards, yet can also make departures from established processes to resolve problems at the top of career stream
Working on tasks of limited scope and complexity, exercising independent judgment within defined boundaries and guidelines and typically under supervision.
Having skills developed through job-related training and on-the-job experience within a specific job discipline.
Having knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

Qualification/Experience:

Any Graduate with minimum 2 years of experience.

Excellent oral and written communication skills (mandatory)

German Language Expert with minimum B2 Level certification (mandatory)

Good at MS Office skills

The desired candidate should be comfortable working in European shift

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