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General Support - Laterals Professional

General Support - Laterals Professional

Omega Healthcare

1 - 5 years

10 - 13 Lacs

chennai

Posted:2 weeks ago| Platform:

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Skills Required

crm software business development accounting lead generation crm accounts payable cold calling laparoscopic surgery team handling vlookup market research general ledger inside sales team leading bank reconciliation general surgery

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a General Support-Lateral in Chennai. The ideal candidate will have 1-5 years of experience.

Roles and Responsibility

Provide exceptional customer service and support to clients through various communication channels.
Manage and resolve complex issues efficiently, ensuring high customer satisfaction.
Collaborate with internal teams to ensure seamless service delivery and process improvements.
Develop and maintain thorough knowledge of products and services to provide accurate information.
Analyze customer feedback and suggest improvements to enhance the overall customer experience.
Maintain confidentiality and handle sensitive information with discretion.

Job Requirements

Proven experience in a customer-facing role with excellent communication and problem-solving skills.
Strong analytical and critical thinking skills to resolve complex issues.
Ability to work effectively in a fast-paced environment with multiple priorities.
Proficient in using CRM software and other technology tools to manage customer interactions.
Excellent time management and organizational skills to meet deadlines and deliver results.
Strong attention to detail to ensure accuracy and quality in work.

About Company

Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering exceptional patient care and support. We are a dynamic and innovative company, dedicated to making a positive impact in the healthcare industry.

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General Support - Laterals Professional