General Manager - Operations

4 years

3 - 7 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Operations Management: Supervise all aspects of catering services, including event planning, preparation, service, and cleanup to maintain high standards and efficiency.
  • Client Relations: Collaborate with clients to understand their needs, tailor catering solutions, and ensure customer satisfaction by providing excellent service.
  • Staff Leadership: Recruit, train, and manage catering staff, fostering a positive and productive work environment, and ensuring they meet quality standards.
  • Budget and Financial Management: Develop and manage budgets, control costs, monitor inventory, and ensure cost-effective operations while maintaining profitability.
  • Menu Development: Work with chefs to plan and design menus that align with client preferences, budget, and event requirements.
  • Logistics and Setup: Coordinate event logistics, including food and equipment transportation, setup, and teardown, ensuring timely service and adherence to timelines.
  • Compliance and Safety: Implement and maintain food safety, sanitation, and health standards in accordance with regulations and best practices.
  • Performance Analysis: Track event feedback and performance metrics to identify areas for improvement and drive continuous service enhancement.

Essential Skills

  • Strong leadership and management skills.
  • Excellent interpersonal and communication skills.
  • Exceptional organizational and attention-to-detail skills.
  • Proficiency in budget management and cost control.
  • Knowledge of food handling, safety, and health regulations.
  • Ability to work effectively under pressure and manage time efficiently.
  • Creative problem-solving and strategic thinking abilities.

Job Type: Full-time

Pay: ₹338,355.83 - ₹751,054.29 per year

Application Question(s):

  • Hotel and Restaurant Experience

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • In Hotel or Catering: 4 years (Preferred)

Work Location: In person

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