General Manager - Insurance WFM

2.0 - 7.0 years

13.0 - 17.0 Lacs P.A.

Pune

Posted:9 hours ago| Platform: Naukri logo

Apply Now

Skills Required

Analytical skillsBusiness administrationService levelData analysisWorkforce managementStaffingForecastingStatisticsMonitoringWFM

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a highly organized and detail-oriented individual to join our team as a Workforce Planner in our call Center. As a Workforce Planner, you will play an important role in ensuring the efficient and effective allocation of resources to meet our call canter s service level targets. Candidate will be responsible for forecasting call volumes, creating staffing schedules, monitoring real-time adherence, and analyzing data to optimize workforce productivity. Candidate with the strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment. Work Shifts: US Qualifications Qualification: Bachelors degree in Business Administration, Statistics, or a related field is preferred-Proven experience as a Workforce Planner or in a similar role within a call center environment. C

Vuram

Information Technology and Services

San Francisco

51-200 Employees

130 Jobs

    Key People

  • Srinivasan P

    CEO
  • Ramakrishnan S

    CTO

RecommendedJobs for You