General Manager Goa Hotel

Qualifications & Skills:

• Graduate / Postgraduate in Business Administration, Hotel Management, or related field.
• 15-20 years of proven experience in hotel sales and operations, with at least 10 years in a leadership role.
• Strong knowledge of Goa’s hospitality and tourism market.Excellent leadership, negotiation, and communication skills.Ability to multitask and manage cross-functional responsibilities effectively.

Key Responsibilities:

• Sales Leadership: Drive revenue growth across all properties by developing and executing sales strategies.
• Build and maintain relationships with travel agents, corporates, and hospitality partners. Achieve monthly, quarterly, and annual sales targets.
• Operations Management: Oversee smooth day-to-day operations of 32 key properties.
• Ensure compliance with hospitality standards, guest satisfaction, and service excellence.
• Monitor budgets, cost control, and profitability across properties.HR & Administration:
• Manage recruitment, training, and performance management of staff.Ensure employee engagement, discipline, and welfare.
• Oversee compliance with statutory and labour regulations.
• Strategic Leadership: Develop business plans to enhance occupancy, revenue per room, and market positioning.
• Analyse market trends and implement innovative sales strategies.Report performance metrics and provide strategic insights to senior management.
• Oversee the operations of the hotel.Hold regular briefings and meetings with all the staff.
• Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards.
• Handling complaints, and overseeing the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements
• At least 15 to 20 years of experience in the hospitality industry, with significant luxury and international experience.
• A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record.
• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.
• Setting online tariffs as in market trends. Business development for hotels, Restaurants and Banquets.

Job Type: Full-time

Pay: Up to ₹100,000.00 per month

Work Location: In person