. - Responsible for providing clients with some of the best flight deals. - Converting the inbound calls into a sales. - Knowledge of Amadeus with Airport Codes. - Meeting targets while maintaining quality and accuracy. Ritika HR: 8447040240 . Required Candidate profile . - Must have experience on Destination Oriented calls & Generic Calls. - Excellent communication skills. - Must be flexible with shift timing. - Best incentive in the industry. . Perks and benefits Lucrative Incentives

- Responsible for providing clients with some of the best flight deals. - Converting the inbound calls into a sales. - Knowledge of Amadeus with Airport Codes. - Meeting targets while maintaining quality and accuracy. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Excellent communication skills. - Must be flexible with shift timing. - Best incentive in the industry. Perks and benefits Lucrative Incentives

Group Manager - Process Training 1. Lead, train, evaluate new hires in the system 2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis 3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs 4. Interact with client on weekly basis 5. Manage content on the Learning Management System and create training SOPs 6. Identify process gaps and fix them through process changes, refresher trainings, etc. 7. Optimize training processes for efficiency and analyze training effectiveness 8. Plan and implement training programs that will prepare employees for the next level in the domain 9. Implement training KPIs, prepare and present reports on the same 10. Storyboard and prepare learning materials for programs 11. Coach and provide feedback to trainees on their performance in class and on shop floor 12. Create new training content and update existing content to support new hires and existing staff on the floor 13. Class records to be maintained and reports/dashboards to be published to leadership on regular basis 14. Research new training methods and implement them Qualifications 1. Sound knowledge of travel domain Reservation and Ticketing, Customer Relations; someone who has full exposure to the airline and travel agency world 2. Overall travel experience of more than 12 years with experience in different domains like Guest Relations, Ticketing 3. Classroom training experience with coaching and feedback of more than 6 years in reservation and ticketing 4. Should have used new age training methodologies to train batches and be aware of various training approaches 5. Should have new hire training experience with adequate coaching and feedback opportunities 6. Ability to conduct TNA/TNI and draw up relevant training plan and training content 7. Good people management and organizational skills 8. Good knowledge of MS Office – PowerPoint, Excel and Word 9. Excellent communication skills 10. Should be able to work on multiple projects at the same time and plan and prioritize tasks 11. Should be able to work in shifts if required by the Operating teams or Clients 12. Should have completed graduation or a similar degree

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Knowledge/ Qualification : Under Graduate/ Graduate Special Role Requirement: Excellent written and verbal communications. Bilingual in English and German Should be willing to work in 24*7 environment, (5 days) Should be willing to work in non-weekend offs Proficiency in MS office Travel ready Work Experience: Travel Experience: +3 Years Training Experience: Should have sound understanding of the training function and should have spent +2years in training department Corporate travel experience Certification/ Domain Certification (If Applicable) : GDS Certifications will be an added advantage.

We are hiring for US /UK & Spanish Travel Sales Executives for PPC calls & Meta calls Exp: 1-8yrs Salary range - 30k-70k + Inc Cabs & meals provided, Immediate Joiner. Location: Gurgaon, Delhi, Noida Call or Whatsapp HR Supriya @ 86904 51033 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge prefer. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview

Experience in BPO Industry- Travel process - International Voice only Customer service - Travel (GDS & Amadeus ) Customer service - Hospitality/ Hotel process/ Travel 5.5 days working- Rotational shift and off

TCS is Hiring for Filling Distribution (FFD) Role!!! Location: Mumbai / Gurugram Shift: Rotational Job description below for your reference: Possess knowledge of filing and updating fares in the ATPCO system based on the information provided. Possess knowledge of filing and updating rule conditions such as Eligibility, Date/Time, Seasonality, Flight Application, Combinations, Advance Purchase, Negotiated Fares, Surcharge, Black out, Automated Changes and Cancellation, Fare By Rule, Footnote, Routing Map, etc. in the ATPCO system based on the information provided. Possess knowledge of special fare filing activities such as YQ/YR, Optional and Ancillary services, Branded Fares, Chart 1 & 2. Possess knowledge of performing quality assurance checks in the Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, etc. Should be well conversant with all the fare pricing and troubleshooting entries in the GDS such as Amadeus, Galileo, Sabre, etc. Good knowledge of World Geography, Fare Construction, etc. Validate fares and rules data for accuracy, completeness, and consistency. Identify fare and rule inconsistencies in the ATPCO and GDS system. Stay updated with industry trends and changes in ATPCO procedures Best Regards, Megha Dixit - TCS HR

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring experienced US Travel Sales agents with expertise in PPC/Meta calls for flight bookings and US/UK holiday packages — send your CV via WhatsApp or call HR Fatima at 7207067486

Greetings We are looking for Graduate Freshers interested to work in Voice/ Tech support/Travel / ED Tech Company based out of Gurgaon/Noida and Delhi Job Description: -Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher can apply - Good communication skills - Must be ready to work day and night shifts Compensation: Up to Rs 2.45 to 5 LPA Shift:24*7 Work Days:5 days working with 2 days rotational offs Job location :Gurgaon/Noida/Delhi To get your telephonic interviews scheduled kindly reach out to our respective HR's Kashish- 9899117267

Exciting Opportunity: UK Travel Consultant We're seeking a detail-oriented and customer-focused Travel Executive to manage travel arrangements and itineraries. Immediate joiners preferred! Job description Immediate joiner preferred. The Travel Executive is responsible for managing travel arrangements, accommodations, and itineraries for clients or employees. They coordinate all aspects of travel, ensuring a smooth and enjoyable experience while adhering to budgetary constraints and company policies. The Travel Executive must possess excellent organizational skills, attention to detail, and exceptional customer service abilities to meet the diverse needs of travelers. 1. Travel Arrangements: Coordinate all aspects of travel including flights, accommodations, transportation, and activities. 2. Itinerary Planning: Develop comprehensive travel itineraries tailored to the preferences and requirements of clients or employees. 3. Budget Management: Evaluate travel options to optimize costs while meeting client preferences and company policies. 4. Booking Management: Secure reservations for flights, hotels, rental cars, and other travel services, ensuring accuracy and timely confirmation. 5. Travel Documentation: Assist with obtaining necessary travel documents such as visas, passports, and travel insurance. 6. Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and offering assistance before, during, and after travel. 7. Communication: Maintain regular communication with clients, vendors, and colleagues to ensure smooth travel operations and address any concerns. 8. Destination Knowledge: Stay informed about travel destinations, attractions, and local customs to provide recommendations and enhance the travel experience. 9. Travel Reporting: Generate reports on travel expenses, trends, and patterns to support decision-making and budget planning. Requirements: * 6month to 1year Experience in US Travel Sales Profile is a MUST. * Excellent organizational and customer service skills. Job Type: Full-time, Permanent Pay: From 25k to 60k Schedule: Night shift, Rotational shift Location: Noida (onsite )

Handling inbound US calls and converting them into sales mainly flight bookings. Selling flight tickets on Campaign calls. Having exp in changing dates, refunds, and schedule changes PPC calls. Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required in handing PPC calls for flight Sound knowledge of International Flight fares. Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs

Min 3 years exp in any international travel sales. voice process flights booking salary up to 65k rotational shifts both sided cabs in hiring zone. call Ramya 08864946771 Required Candidate profile Excellent communication skills no freshers only travel process exp immediate joiners only Ramya - 8864946771 Perks and benefits Both sided cabs. unlimited incentives

Handling inbound US calls and converting them into sales mainly flight bookings. Selling flight tickets on Campaign calls. Having exp in changing dates, refunds, and schedule changes PPC calls. 5.5 days working Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required in handing PPC calls for flight Sound knowledge of International Flight fares. Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive

Call/Whats app CV- HR 8512850830 Telephonic thn f2f 2 years travel sales experience mandatory in PPC calls US and Spanish Bilingual Salary upto 65k+Incentives cabs+meal Location-Gurgaon Required Candidate profile Call/Whats app CV- HR 8512850830

International Sales and Voice Job Location:Gurgaon, Noida, Delhi NCR 5 days working, 2 rotational weeksoff Rotational shift24/7 Work From Office Immediate Joiners Required. Connect with Vaibhav–8288987477 Shivani–9559193442 Ankita–9818249752 Required Candidate profile Any graduate fresher or with a minimum of 6 months of international experience may apply. For Details, feel free to connect with- Vaibhav–8288987477 Aniket– 8175822625 Mahima– 8930491996

Manage bookings for flights, hotels, buses, and trains as per customer requirement Handle trip requests by: Understanding customer requirements and identifying cost-effective and efficient travel options Confirming itinerary availability Finalizing travel arrangements and complete end to end bookings for customers Ensure all bookings comply with corporate travel policies Maintain accurate records of transactions and bookings Achieve performance goals including SLA compliance, TAT, quality, AHT, FCR %, escalations %, and cost efficiency Offer customer support for travel-related queries and concerns via calls, chats, and emails and in person requests Communicate with the internal employees and stakeholders in a timely manner and provide regular insights and VOC Provide regular reports to higher management on performance, achievements, and challenges

Urgent hiring for US travel customer support ( voice process) Exp...min....1 yr in US travel c.s ( voice process) Night shift 5 Days working salary upto:- 35k + incentives cab & meal provided Drop cv 9931176310

Responsibilities: Work on GDS to manage travel booking and cancellation. Manage time effectively. Handle pressure situations with ease. Develop target plans, achieve targets. Work on PPC campaigns, convert Meta leads.

Conceptualizes, documents, and designs tools, flows, and methods (TFM) for use in the physical design implementation of IPs, SoCs, and the interaction/handoff/reuse between IPs and SoCs. Establishes regression flows, drives improvement in RTL to GDS flows, and creates and implements methodologies for improving robustness, power, performance, area, and timing for optimizing physical design constraints. Develops new physical design techniques through innovative scripts, checkers, flows, and other CAD based automation to simplify and expedite the design process. Analyzes retrospective data on current generation quality and efficiency gaps to identify proper incremental, evolutionary, or transformative changes to the existing physical design related TFM. Partners with physical design, circuits, CAD, RTL, tool/flow owners, and third-party vendor teams to continuously improve physical design methodologies and efficiencies. Qualifications: Minimum Qualifications: B.E/B.Tech or M.Tech/M.S Preferred qualifications: Requirements listed would be obtained through a combination of industry relevant job experience. Job Type: Experienced Hire Shift: Shift 1 (India) Primary Location: India, Bangalore

Hiring for Travel Voice process UG/GRAD with Min 6 Months Exp in GDS mandatory Exp 6-18 Months Sal 34k In-hand, 18+ months Sal 50k In-hand Must Have SABRE/WORLDSPAN/Amadeus Knowledge 5 days working, 2 days Rotational offs Cabs in odds hours GGN LOC Required Candidate profile Its a proper voice process, Need Candidates with good Communications skills only, Interested WhatsApp/Call @ Sugandh 9910813775 komal 9811399344 Garvit 9811395422 Sahib 8448577782 Yash 9911862220 Perks and benefits Lucrative Incentives, Great growth opportunities

International Voice and Travel Process Job Location: Gurgaon, Noida, Delhi NCR 5 days working, 2 rotational weeks off Rotational shift 24/7 Work From Office Immediate Joiners Required For Details, feel free to connect with Vaibhav – 8288987477 Required Candidate profile Any graduate fresher or with a minimum of 6 months of international experience may apply. Excellent verbal English is required. Max Age: 40 years. For travel process GDS and Amadeus Knowledge must.

Required Spanish Travel Sales Agent Location - Noida Experience - Min 1 Year Experience In Spanish Travel Sales only Salary - Upto 45k Plus Incentives 5 days Working Share CV 7991129288

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers while maintaining high levels of empathy and understanding. Identify opportunities for upselling/cross-selling relevant products/services based on customer needs. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment with exposure to International Process (US/UK). Proficiency in Back Office Operations, Blended Process, GDS systems, Travel Process knowledge preferred. Excellent verbal and written communication skills with strong interpersonal skills.