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For Employers

Travel Voice Process

Hahalolo Of India Social Network And Travel Priva

0 - 3 years

|

3 - 4 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

voice process bpo airline process reservation travel process gds iata galileo air ticketing amadeus airbnb international ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Client:

Work Mode:

Travel Voice Process

Key Responsibilities

Handle inbound/outbound voice calls for Airbnb customers.
Assist with booking issues, cancellations, refunds, host/guest concerns, and general travel queries.
Provide clear and professional communication to ensure customer satisfaction.
Maintain accurate records of customer interactions.
Achieve performance benchmarks related to quality, call handling time, and customer experience.
Collaborate with internal teams to support smooth operations.

Requirements

Excellent communication skills in English
(mandatory).
Willingness to work in
5 days working with rotational shifts & weekly offs
.
Strong problem-solving skills and ability to handle customer concerns professionally.
Ability to work in a fast-paced environment.

Benefits

2-way cab facility
$150 yearly voucher
(based on performance)
Monthly incentives
(as per KRA & KPI)
Monthly attendance bonus
(post successful completion of probation)

More Jobs at Hahalolo Of India Social Network And Travel Priva

Travel Voice Process

gurugram

Experience: Not specified

INR 3 - 4 Lacs

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