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0.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Grad / UG with min. 6 months of GDS / Travel experience Freshers can also apply Salary up to 18k-37k + incentives Location - Gurgaon Work from Office 5 days working Need excellent communication skills Call for more details Soni-9910990566
Posted 1 week ago
1.0 - 5.0 years
2 - 7 Lacs
Gurugram
Work from Office
Role & Responsibilities:- Handle international flight booking, ticketing, and refund queries. Manage PNRs, reissuance, cancellations, and processing refunds. Coordinate with airlines and customers for smooth resolution. Maintain high customer satisfaction by providing timely solutions. Preferred candidate profile:- Minimum 1 year of experience is required in Travel Refunds, Queue Management and Ticketing. Manual and Cryptic expertise in Amadeus and Sabre is required. Worked on Full and Partial Refunds. Knowledge of fare rules, cancellations & refund policies. Strong attention to detail and problem-solving skills. Perks & Benefits:- Supportive work environment. Attractive incentives & performance bonuses. Cabs facilities available. If interested, please call our Recruiters: Shagun- 9811174183 Anamika- 9205989465
Posted 1 week ago
2.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Key Responsibilities: Provide exceptional traveler care and customer service to Yatra corporate clients Accurately complete end to end travel requirements both international and domestic travel arrangements for hotel requests for Business Travel clients Incumbent should have good knowledge of domestic as well as international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible shift environment, roster off, weekend working, public holidays and festivals Co-ordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Handle calls & emails simultaneously in order to deliver a smooth customer experience Focus on Customer Satisfaction and ensure works on the KPIs/Scorecard as defined under the Performance measurement process Expect to work on financials (card reconciliation). Ensure latest updated policies, procedures, desk Instructions are read & complied Excellent Customer service and communication skills (Both Written and Verbal) Deliver expectations against individual and shared team key performance indicators Comply with all legal and industry standards. Embrace the role of providing a superior consultative value to clients versus just being an order taker Ensure each PNR contains the standard documentation and documentation for any exceptions handled during the reservation process. Ready to go to Implant locations and work from there Qualification & Skills: Experience & Skills: Graduate. Diploma / Degree in travel & tourism would be added advantage 2-3 years relevant experience in TRAVEL” Domain Build excellent business relationship with customer groups, peers and seniors Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage. GDS experience is mandatory, Galileo & Amadeus Attention to Detail: Recording Customer and Financial accountability with accuracy Communication: ability to present information to varied individuals or groups at all levels
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Ahmedabad
Work from Office
Researching and providing clients flights, accommodations, transportation, and activities. Creating and booking travel packages for clients. Building relationships with clients to encourage repeat business and referrals.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Resolve API, GDS & booking tool issues Handle complex technical escalations Work with dev/product teams Maintain support docs & knowledge base Ensure client satisfaction Stay updated on travel tech trends
Posted 1 week ago
0.0 - 4.0 years
4 - 15 Lacs
Ahmedabad, Gujarat, India
On-site
Key Responsibilities : Flight Reservations & Ticket Issuance : Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction . Reissuance, Exchanges & Refunds : Process ticket modifications , cancellations, reissues, and refunds in line with airline policies and fare rules. Fare Construction & Optimization : Construct and verify international fares and routings manually and via GDS to ensure cost-effective options for clients. Customer Support : Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. Ensure Compliance : Stay up-to-date with airline regulations , IATA standards , visa and entry requirements, and international travel advisories to provide accurate information. PNR Management : Efficiently manage Passenger Name Records (PNRs) , ensuring they are ticketed, updated, and queued for follow-up actions. Coordination with Airlines & Vendors : Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR) , and ensure smooth communication. Accuracy & Documentation : Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. Reporting & Reconciliation : Coordinate with the accounts team for invoice generation , fare reconciliation, and payment processing. Handle Group Bookings (if required) : Support group fare negotiations and manage group PNRs for international travel. Qualifications : Experience : Minimum 2-4 years of hands-on experience in international air ticketing . GDS Systems : Strong knowledge of GDS platforms (Amadeus, Sabre, Galileo, etc.). Knowledge : Familiarity with IATA and airline fare rules , refund policies, and international routing . Skills : Excellent attention to detail and problem-solving abilities. Ability to work efficiently in a fast-paced , deadline-driven environment . Good written and verbal communication skills in English ; additional language skills are a plus. Key Skills : IATA Galileo GDS Ticketing Tourism International Air Ticketing Fare Construction
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
New Delhi, Gurugram
Work from Office
Required Cruise Sales Consultant!!!! Min 1 year international cruise sales experience (is must) Salary upto 65k + Incentives Location - Gurgaon Share CV 8368904214 Required Candidate profile Share CV 8368904214
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Title : AM/DM Process Training – 5+ Years – Bangalore Summary Are you passionate about empowering teams with the knowledge and tools needed for success? If you have over 5 years of experience in process training(travel and airlines process) and are looking to take your career to the next level, we have the perfect role for you! Join our organization as an Deputy Manager / Assistant Manager – Process Training in Bangalore and be part of a team that values innovation, collaboration, and growth. This is your chance to influence talent development, contribute to organizational success, and grow as a leader in a dynamic environment. Location-Bangalore, India Your Future Employer A global leader in providing business process management services. We are committed to fostering an inclusive, supportive, and growth-driven workplace. We strive to create an environment where employees thrive and feel empowered to build meaningful careers while continuously contributing to the organization’s success. Responsibilities As an Trainer, your key responsibilities will include: Designing, developing, and delivering comprehensive training programs tailored to organizational and employee needs. Collaborating with cross-functional teams to understand process improvement requirements and implement targeted training interventions. Creating and maintaining training documentation, materials, and resources in alignment with organizational standards. Evaluating the effectiveness of training programs through feedback, assessments, and metrics, and making data-driven improvements. Coaching, mentoring, and leading a team of trainers to ensure optimal delivery of process training. Managing stakeholder expectations and maintaining strong relationships with internal teams and external partners. Supporting organizational development by staying updated on latest trends in process training and learning technologies. Requirements To thrive in this role, you’ll need: A minimum of 5 years of experience in process training(Travel and airline) or a related field. Strong communication, presentation, and facilitation skills. Ability to design and implement effective training strategies that align with business objectives. Experience in using training tools and learning management systems (LMS). Proven ability to manage multiple training projects simultaneously and work collaboratively in a multicultural environment. Bachelor’s degree in Training, Organizational Development, or a related field (Master's degree preferred). What’s in It for You A dynamic workplace culture that values diversity, equality, and inclusion. Opportunities for professional growth and career advancement. Competitive salary and comprehensive benefits package. Training and development programs tailored to enhance your skills and capabilities. Flexible work policies and a supportive team environment. Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in. Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 1 week ago
4.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Required Travel Sales Executive ( English & Spanish ) PPC Calls only Premium leads Fluent English & Spanish Minimum 4 Years Experience In Travel Sales Location - Gurgaon Salary upto 70k + Incentive Drop Your CV 7011890554
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 3.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Customer Care Executive From US Travel BPO retention/ Charge back experience must Salary upto 35 k Travel Sales Agent upto 65 k SEO Executive 30 k No fresher's or other experience can apply Perks and benefits Both side transport Meal incentive
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Need experience in travel customer support (voice) who have worked with amadeus,gds Need 1 year of experience Salary upto 40k 5 days working Rotational shift Location gurgaon sec 20 For more query 7838123299 kannu
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
We are seeking an individual with a background in Travel Sales Consultant, Airlines Reservation, and Ticketing to join our team. As part of the Inbound Process in the US, UK, and Canada, you will play a key role in selling flight tickets while understanding the unique holiday aspirations of each customer. Your ability to exude confidence and adapt your selling approach to connect with customers will be essential. You will provide support for flight reservations, cancellations, and rescheduling, utilizing your expertise to guide customers through a wide range of flight routes and tailored experiences to meet sales targets. Key Responsibilities: - Design international flight itineraries based on customer requirements - Assist customers with airline reservations via inbound calls - Global selling of flight tickets - Work across processes in the USA, Canada, Spain, Dubai, and the UK - Handle new reservations, cancellations, and schedule changes through email support - Identify and address customer needs through exceptional service - Support day-to-day operations Desired Candidate Profile: - Proficiency in GDS/Amadeus systems - Strong team collaboration and individual work capabilities - Fluency in English, Spanish, or French with excellent communication and customer service skills - Strong numerical and accuracy skills - Enthusiastic with a positive attitude and a dedication to business growth In addition to a challenging and rewarding work environment, we offer the following perks and benefits: - 5-day work week - Cab services - Incentive programs If you are excited about the opportunity to join our team, please reach out to us at 9971109168 or via email at hr@adamvacations.com. We look forward to hearing from you. Job Type: Full-time Benefits: - Paid sick time - Paid time off Schedule: Rotational shift Work Location: In person Address: Space Itech Park, TOWER B3 -B4, Ground floor 16A, 17A Adam Vacations, Sector 49, Gurugram.,
Posted 1 week ago
4.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Remote
Trawex, The World’s Leading Travel Technology Company looking for Travel Sales Consultant to sell its software solutions / SAAS Products to Global Travel Industry / Customers around the globe. Required Candidate profile 4+ years Exp, with Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers, Able to demo the software product on google meet ,zoom etc.
Posted 1 week ago
2.0 - 7.0 years
0 - 0 Lacs
noida, delhi, gurugram
On-site
Greetings from Sharda Consultancy!!! We required experienced TRAVEL SALES CONSULTANT || TRAVEL PROCESS Salary upto 65k + Lucrative incentives cab or Travel allowance Meals Available Experience: 1.5 years Location: Noida, Gurgaon, Delhi/NCR for more details calls Priyanka: 8512850830 share CV ON whats app
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
delhi, gurugram
On-site
Hello Connections!!! send me your cv on whatsapp - 8512850830, Email- hrpriyankajain2@gmail.com We're Hiring Cruise booking/Flight travel sales Min 3 years relevant ON Papers Team Leader experience mandatory. Salary upto 70k Location-Gurgaon 5 days working / night shift Immediate joiner only call / whatsapp - 8512850830 Any Reference Highly Appreciated
Posted 1 week ago
2.0 - 7.0 years
0 - 0 Lacs
delhi, gurugram
On-site
hello greetings, REQ- Travel Sales Agents (ppc calls) Salary -70k +incentive Exp- 2 years Location- Gurgaon cab - yes no cce / no backend 5 days working / night shift APPLY NOW send me your cv on whatsapp - 8512850830 references are highly appreciated
Posted 1 week ago
1.0 - 6.0 years
0 - 0 Lacs
dehradun
On-site
Greetings from Sharda Consultancy!!! We required experienced TRAVEL SALES CONSULTANT || TRAVEL PROCESS Salary upto 50k + Lucrative incentives cab or Travel allowance Meals Available Experience: min 1 year Location: Dehradun for more details calls Priyanka: 8512850830 share CV ON whats app References appreciated
Posted 1 week ago
1.0 - 5.0 years
2 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Any Grad/UG with min 6 months Travel exp required 5 Days working/2 Off's Job Location:- Gurgaon Both Side Cabs Salary Upto 7 LPA Call me for more information & get your interview aligned HR Harmeet @9582013131 References are highly appreciated !! Required Candidate profile Note:- Candidate Must have either of exp Que Management, Fare Rules, Exchange policies Travel ticketing, refunds, GDS Software. Interpret and apply fare rules, restrictions, refund policies.
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
Minimum 1-3 yrs of experience in PPC /Google campaign calls Create PNRs make reservations and sell airline/flight tickets Making sales on inbound calls Salary upto 55k + incentives + cab allowance For more details call Ruchika @9650997623 Required Candidate profile Excellent communication skills Perks and benefits Incentives + travel allowance
Posted 1 week ago
1.0 - 3.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
HI-JOBSEEKERS!!! GREETINGS FROM SHININGSTARS!!! HIRING FOR TRAVEL EXECUTIVE FOR MULTINATIONAL BPO IN NCR LOCATION. Job Title: Customer Support Executive (Voice Process) Company Location: Gurgaon, Noida Work Mode: Work from Office (WFO) Job Description We are urgently hiring for a Customer Support Executive Voice Process (Travel Domain) to join our team in Gurgaon & Noida Location. The ideal candidate should have prior experience in a Travel Voice Process , along with working knowledge of Galileo / Amadeus GDS tools . Key Responsibilities: Handle inbound and outbound voice-based customer queries related to travel bookings, cancellations, and modifications. Assist customers with flight reservations, ticketing, and travel-related support using Galileo/Amadeus GDS tools . Provide excellent service to ensure customer satisfaction and retention. Resolve queries in a professional and timely manner while adhering to company policies. Manage shift responsibilities and ensure proper documentation of customer interactions. Key Requirements: Experience: Minimum 6 months in a Travel Voice Process. Technical Skills: Proficient in Galileo or other GDS platforms . Communication: Must be fluent in English with certification or equivalent proficiency. Shifts: Rotational shifts (24x7 support). Working Days: 6 days a week (Rotational week off). Salary & Benefits: CTC: 24,000 – 27,000 per month Incentives: Performance-based (if applicable) Growth: Opportunity to grow within a reputed travel process How to Apply: Interested candidates may send their updated resumes to whatsap no. #Kaynat_8957778258 Start your journey with a growing team in the travel customer support domain. Apply now! Thanks & Regards, Kaynat Khan Team Leader ShiningtarsITPL
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 1 Year Exp In PPC/META Sales || US Process Hiring Travel Voice Process || Excellent Communication skills Location-Gurgaon/Delhi/Noida Salary upto 60k + Lucrative incentives Call/whats app CV 8368904214 Required Candidate profile Note- Apply if you have min 1 Year Experience only in PPC/META Travel Sales Process References Appreciated!!!
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Graduates fresher can apply. Undergraduate with min 6 month voice experience can apply. Should have excellent communication skills. Should be comfortable with 24X7 working environment. Process: Telecom,Travel,Ecommerce,etc.. Call/Whatsapp@9212837219 Perks and benefits Cabs, Variables & Incentives based on process
Posted 1 week ago
1.0 - 6.0 years
4 - 9 Lacs
New Delhi, Gurugram
Work from Office
Req- Cruise sales agents ppc Salary - 70k +huge incentives Location - gurgaon minimum 1 year experience cruise sales ppc amadeuse also mandatory 5 days working / night shifts interview process -walk - in 7pm Required Candidate profile immedaite joiner prefrence / drop cv on whatsapp - 8512850830
Posted 1 week ago
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