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1.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring For Blended Process !! Expe****dia !! Upto 30 k ctc !! GGN Grad or UG with 6 months of International BPO exp can apply. Excellent communication Required Salary- up to 30 k ctc plus incentives 9911567769 / 9560028009 / 9058834435 Required Candidate profile Travel Process Huge incentives Pure customer service incentives 5 days working 30 k retention bonus + upto 8 k pli + gds learning tools 8860576337
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
Shimla, Delhi / NCR
Work from Office
We are hiring for International Travel Process. Looking for candidates with GDS knowledge (Travel BPO Experience). Salary upto 60k Retention Bonus 1 lakh Non Travel International BPO experience salary upto 35k Retention bonus 60k Mehak 9650005227
Posted 1 week ago
0.0 - 4.0 years
2 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role - Associate Experience - 1 year International Travel & CS Voice required Location - Gurgaon/Noida Salary - Up to 4.5 to 6 LPA 5 days working || 2 offs Shifts - Day & Rotational For more details Contact HR Nitin @9999435387 Required Candidate profile Any Grad / UG can Apply Excellent Communication Skills Required Need Immediate Joiners Perks and benefits Cab Facility PF + Other perks
Posted 1 week ago
2.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing - Best incentive in the industry. -5days working
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Roles and Responsibilities Handle international travel bookings, cancellations, and amendments using Amadeus and Galileo systems. Provide exceptional customer service to clients through phone calls, emails, or chats. Resolve client queries related to flight schedules, baggage fees, seat assignments, and other travel-related issues. Process airline tickets for domestic and international flights while ensuring accurate pricing information is provided to customers. Maintain a high level of accuracy when handling multiple tasks simultaneously during peak periods. Desired Candidate Profile 0-5 years of experience in an International BPO environment with exposure to GDS (Global Distribution System) platforms like Amadeus/Galileo. Strong knowledge of air ticketing procedures including domestic/international voice process operations. Excellent communication skills with ability to work effectively under pressure in a fast-paced environment. Contact Person - Masud Alam Mail ID - masud.alam@igtsolutions.com
Posted 1 week ago
2.0 - 4.0 years
3 - 4 Lacs
Gurgaon/Gurugram
Work from Office
Roles and Responsibilities Job Description -Experience of 1-3 years in Travel Industry. -Knowledge of any 1 GDS (Amadeus, Galileo, Worldspan or Sabre) -Fares comparison & Checking - Knowledge of airfare terms and conditions - Geographical Knowledge Desired Candidate Profile Must be comfortable in 24*7 Rotational Shifts. Please call Indu -9582941252 for scheduling interviews
Posted 1 week ago
3.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: — Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. — Conduct regular performance reviews, identify training needs, and create development plans for team members. — Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). — Manage team schedules and ensure adequate staffing levels to meet customer demand. — Foster a positive and collaborative team environment. Customer Experience: — Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). — Handle escalated customer issues and complex inquiries. — Identify and address trends in customer complaints and feedback. — Proactively identify opportunities to improve the customer experience. Operational Excellence: — Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. — Implement process improvements and best practices to enhance team productivity and customer satisfaction. — Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. — Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: — Prepare regular reports on team performance and customer experience metrics. — Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. — Use data to make informed decisions about resource allocation and process improvements. Qualifications : — Bachelors degree in a related field preferred. — Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. — Proven experience in managing and leading a team. — Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g., Amadeus, Sabre, Galileo). — Excellent analytical and problem-solving skills. — Strong communication and interpersonal skills. — Ability to work in a fast-paced environment and manage multiple priorities. — Proficiency in using CRM software and other customer service tools. — Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: — Experience with Amadeus/Travelport is a must. — Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. — Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Posted 1 week ago
10.0 - 15.0 years
12 - 15 Lacs
Sonbhadra
Work from Office
Title: Lead Commissioning Engineer Location: Rihand Contract: FTC for 2 yrs Introduction: Join our team as an Lead Commissioning Engineer and play a pivotal role in ensuring the success of our EPC Power Projects . Job Description Assist in developing commissioning schedules and work plans. Execute and monitor commissioning activities for AQCS systems: LHS, LGS, GDS, GHS, FGS, Absorber, etc. Support documentation and reporting of commissioning progress and equipment status. Coordinate with construction, operations, and engineering teams to align on project milestones. Liaise with vendors and suppliers for equipment testing and integration. Perform system and subsystem-level testing as per procedures and design specifications. Troubleshoot issues during commissioning and escalate unresolved technical challenges. Ensure safety standards and protocols are strictly followed on site. Maintain daily and weekly progress reports for internal and client communication. Provide inputs for training materials and handover documents for the O&M team. Educational Qualification Bachelor's Degree in Mechanical Engineering with minimum 60% marks. Experience 1015 years of relevant experience in commissioning activities of power plant or FGD systems. Hands-on experience in EPC project execution will be preferred. Skills & Competencies Good understanding of FGD and AQCS systems and components. Familiarity with commissioning processes and safety practices. Problem-solving mindset with ability to work in a high-pressure environment. Strong communication skills for coordination with internal teams and vendors. Proficient in documentation and MS Office tools. Basic awareness of quality and environmental compliance requirements.
Posted 1 week ago
12.0 - 22.0 years
5 - 7 Lacs
Ludhiana, Nagpur, Hyderabad
Work from Office
1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
IGT Solutions Gurugram, India Are you a customer service enthusiast with a passion for travel? Do you thrive in an international BPO environment? IGT Solutions is looking for dedicated and dynamic Customer Service Executives to join our team in Gurugram! We're a global leader in integrated BPM, technology, and digital services, and we're expanding our team to support our prestigious international travel clients. This is an exciting opportunity to build a career in the travel domain. What you'll do: Provide exceptional customer service to international clients via phone, email, and chat. Assist customers with travel-related queries, bookings, modifications, and cancellations. Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction. Maintain accurate records of customer interactions and transactions. What we're looking for: Minimum 6 months of work experience in an International BPO is a must. Excellent verbal and written communication skills in English. Strong customer service orientation and problem-solving abilities. Ability to work in a fast-paced, target-driven environment. Prior experience in the travel industry or a personal passion for travel will be a significant advantage. Flexibility to work in rotational shifts. Why join IGT Solutions? Be part of a leading global travel technology and services company. Work with international clients and enhance your global exposure. Opportunities for career growth and development within the company. A vibrant and supportive work culture. If you're ready to take your customer service career to the next level in the exciting world of travel, apply now!
Posted 1 week ago
1.0 - 2.0 years
4 - 6 Lacs
Chandigarh, Dehradun, Delhi / NCR
Work from Office
Need Travel Sales Consultant for UK / US Process - PPC / Meta , English , Spanish Should have min 1 to 2 Years of experience Night shift 5 Days working Location - Chandigarh , Dehradun , Noida , Delhi Salary - Hike on Last drawn Call - 9310802205 -
Posted 1 week ago
3.0 - 5.0 years
0 - 0 Lacs
noida
On-site
We're Hiring for a Leading Travel Company having multiple offices across India UK PACKAGES Process Location - Noida office Candidates must have strong experience, preferably with Wowcher. Minimum 1 year relevant experience is mandatory. For More Info, Contact Fatima 9990683423
Posted 1 week ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Urgent hiring for US travel sales ppc/ UK travel sales Exp..min.1 yr in US/ UK travel sales, flight sales, flight booking, car rental, hotel booking Location- Gurgaon, Delhi, Noida, Dehradun Night shift salary upto:- 65k + incentives 9706756724
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call/whats app HR 8368904214 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience is mandatory... Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8368904214
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Riya - 6398 009 438 Required Candidate profile Graduate/ undergrad Min of 6 month of experience Transport & GDS experience required Salary -27,000/CTC 23,200/ Inhand Cab as per international process 5 day working 2 day off rotation week off
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 30K in hand To apply, WhatsApp your cv on 8700694564 / 9870574797 Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, WhatsApp your cv on 8700694564 / 9870574797
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
New Delhi, Gurugram
Work from Office
Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8512850830
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Experienced US Travel sales Experts Spanish Bilingual Travel sales ppc Location- Gurgaon, Delhi, Noida Salary 65K+ unlimited incentives Call/whats app CV 8368904214
Posted 1 week ago
1.0 - 3.0 years
0 - 0 Lacs
gurugram
On-site
Minimum 6 MONTHS RELEVANT experience in the travel domain (International BPO) No cce. Background No domestic exp Salary - hike on last drawn Cab & meal provided 5 days working Contact Fatima: 9990683423
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hii all, Urgent hiring for US travel sales ppc Exp.. min....1 yr US travel sales ppc Location:- Gurgaon, Delhi salary upto:- 55 k + incentives Night shift cab & meal provided Drop cv 8697483847
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, Delhi / NCR
Work from Office
Hii all, Urgent hiring for UK travel sales / UK holidays packages sales Amadeus must Exp...min... 2 yrs in US travel sales Location:- Delhi, Noida 5 Days working salary upto:- 70k + unlimited incentives Drop cv 8109732737 Required Candidate profile immediate joiner
Posted 1 week ago
1.0 - 6.0 years
5 - 5 Lacs
Noida
Work from Office
Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Process / International BPO (Mandatory) * Should have recent experience with International BPO Only.. * No Gap of more than 1 Year..
Posted 1 week ago
1.0 - 6.0 years
5 - 5 Lacs
Gurugram
Work from Office
Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Process / International BPO (Mandatory) * Should have recent experience with International BPO Only.. * No Gap of more than 1 Year..
Posted 1 week ago
1.0 - 6.0 years
5 - 5 Lacs
Noida
Work from Office
Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Chat Process / International BPO (Mandatory) * Should have recent experience with International BPO Only..
Posted 1 week ago
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