Fund Servicing Analyst

Job Description

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Fund Servicing Analyst within our fund operations team, you will play a pivotal role in the administration and servicing of investment funds. You will leverage your analytical skills and industry knowledge to ensure the accurate and timely processing of fund transactions, reporting, and compliance with regulatory requirements. Job Responsibilities Process and validate tasks, and investigate/resolve breaks in accordance with established work practices and procedures. Collaborate with various internal transfer agency teams such as fund implementation group, trade processing, settlements, cash processing, and account opening to process transactions and resolve any exceptions in a timely manner. Respond to and resolve client inquiries promptly. Demonstrate a strong understanding of Risk Management with the ability to manage issues and exceptions above materiality thresholds for resolution. Ensure all day-to-day queries are handled within required timelines and escalate issues as necessary. Attend and drive internal onshore partner meetings, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow-up items. Engage in active involvement in projects within the team. Required Qualifications, Capabilities, and Skills Hold a Bachelor s degree. Demonstrate subject matter expertise in Transfer agency, reconciliation, trades settlements, KYC/AML, or strong financial markets product knowledge. Exhibit strong analytical and problem-solving skills, including taking the initiative to drive change and enhance controls. Be a self-starter with the ability to learn quickly. Communicate effectively with strong oral and written communication and presentation skills, including the ability to convey strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments. Manage strong relationship management and partnership with a large array of constituents; manage by influence to promote change. Lead with proven ability to manage by influence to promote change. Proactively identify and escalate issues.