Functional Expert – Banking Industry Proposition

Job Title: Functional Expert

Location:

Key Responsibilities:

• Apply first-principles thinking to deconstruct complex business challenges in Retail and Commercial Banking and design scalable, innovative solutions. 
• Bring deep industry understanding of banking products, processes, and customer journeys to every engagement. 
• Lead and facilitate client discussions and workshops to uncover pain points, align stakeholders, and co-create future-state journeys. 

About the Role:

We’re seeking motivated and proactive professionals (8–10 years of experience) in Financial Services or Consulting, passionate about applying Agentic AI and first-principles thinking to transform Retail and Commercial Banking. Ideal candidates will have a solid background as a Business Analyst/Product owner, a strong understanding of banking products and processes, and a passion for delivering innovative solutions. 

Experience in Agentic AI is a plus, but not a must-have. 

What’s essential is an eagerness to learn, a techno-functional mindset, and the ability to collaborate effectively to deliver impactful, scalable outcomes. 

This role blends business analysis, solution design, and client consulting to help leading banks translate business needs into actionable AI capabilities and AI potential into measurable business value. You will play a pivotal role in translating business needs into AI-enabled capabilities and AI potential into measurable business value driving transformation across retail lending, deposits, onboarding, customer service, business banking, and more 

• Demonstrate creative and structured problem-solving to conceptualize innovative solutions across multiple workstreams. 
• Manage and deliver multiple parallel deliverables — from business requirement documents and user stories to client presentations and prototypes. 
• Serve as a bridge between business and technology, ensuring clarity, alignment, and impact across teams. 
• Write high-quality business specifications and translate ideas into actionable steps for development and implementation. 
• Collaborate closely with AI, product, and engineering teams to design and orchestrate contextual, responsive, and scalable solutions. 
• Communicate confidently and proactively with clients and senior leadership, ensuring transparency and trust throughout the engagement. 
• Cultivate a mindset of continuous learning, staying ahead of emerging tools, frameworks, and trends in AI-driven transformation. 
• Own outcomes and ensure timely, high-quality delivery across all client engagements. 

Skills s Qualifications:

• 8-10 years of experience in Financial Services or Consulting, with exposure to

  Retail and/or Commercial Banking

  domains. 
• Strong grasp of banking products and operations, with ability to connect industry challenges to innovative solutions. 
• Curiosity and techno-functional aptitude — eager to learn concepts like Agentic AI, RAG, MCP, Knowledge Graphs, etc. 
• Excellent problem-solving, analytical, and storytelling abilities. 
• Adaptable and comfortable with fast-paced, multi-threaded environments. 
• Strong written and verbal communication skills. 
• Passion for shaping the AI-first future of financial services 
• Ability to work independently, juggle multiple projects, and prioritize effectively in a fast- paced environment. 
• Strong interpersonal and communication skills for effective interaction with clients through email, phone, and face-to-face communication. 

Preferred Qualifications:

• MBA from a premier business school 
• Experience working with financial institutions and understanding their challenges. 
• Exposure to AI-led transformation, Agile delivery, or digital banking programs 
• Experience in client-facing consulting roles within banking 

Why Join Us:

• Opportunity to work on

  cutting-edge AI-native projects

  with leading banks, wealth managers, and fintechs. 
• Structured

  learning path on agentic AI

  and its application to financial services 
• Exposure to

  CXO-level business development

  and international client engagements 
• Entrepreneurial culture where you can

  shape the future of BFSI AI adoption

   
• Lead at the frontier: Help reshape Retail and Commercial Banking as the industry transitions from digital to Agentic AI. 
• Learn continuously: Gain hands-on experience with emerging frameworks, and contextual AI solutions. 
• Collaborate widely: Work alongside visionaries across business, AI, and technology domains. 
• Drive visible impact: Build capabilities that redefine customer experiences, agility, and operational intelligence. 
• Grow your career in a learning-driven, innovation-led consulting environment. 

Apply now at https://www.dailoqa.com/careers