Functional Consultant

Technical/Functional Skills

• Strong

  domain knowledge of higher education processes

  across Admissions, Registration, Academic History, Financial Aid, Student Accounts, and General Student (may not necessarily have all)

• Functional expertise

  in Ellucian Banner (or similar

  SIS/ERP

  ) modules (example: Banner Student, Banner Financial Aid, Banner Accounts Receivable)
• Hands-on experience with Ethos (or similar)

  integration

  , Banner

  Admin Pages

  (INB/Banner 9), and

  Self-Service components

• Understanding of

  SIS data models

  related to student records
• Ability to write functional specifications, map business processes to Banner functionality, and validate outcomes
• Familiarity with student lifecycle workflows and academic policy implementation within SIS
• Knowledge of SQL for querying Banner tables and validating data for testing or reporting (good to have)
• Understanding of compliance and regulatory requirements in higher education (e.g., Title IV for Financial Aid)
• Experience with testing tools and methods for system upgrades and patch deployments

Experience Required

• 5–10 years of overall experience in higher education domain with at least 3–5 years in Ellucian Banner SIS implementations or support
• Prior involvement in at least one end-to-end Banner implementation, upgrade, or cloud migration project (good to have)
• Demonstrated experience working with cross-functional teams during

  discovery, design and deployment phases

  , including technical leads, business users, and project managers
• Exposure to working in Agile or hybrid delivery models
• Experience in client-facing roles for North American higher education institutions preferred

Roles & Responsibilities

• Engage with institutional stakeholders to gather, analyze, and validate business requirements for Banner SIS modules
• Conduct fit-gap analysis, process mapping, and configuration of Banner modules such as Admissions, Registration, or Financial Aid
• Collaborate with technical teams to translate functional requirements into technical specifications
• Support data migration validation, testing cycles (SIT, UAT), and production rollout activities
• Provide functional consulting during Ellucian upgrades, enhancements, or new module deployments
• Troubleshoot functional issues and guide clients on best practices aligned with Banner capabilities
• Deliver training, create user documentation, and contribute to knowledge transfer sessions for institutional staff
• Act as a subject matter expert and support pre-sales or proposal activities as required.

Location: