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FS-RISK CONSULTING-DIGITAL RISK-Manager- ServiceNow IRM

FS-RISK CONSULTING-DIGITAL RISK-Manager- ServiceNow IRM

7 - 12 years

18 - 22 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

servicenow risk management enterprise architecture regulatory compliance business analyst user stories sales change management stakeholder management compliance telecom grc tools it strategy agile sdlc architecture

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

As a Manager Risk Transformation, you will lead ServiceNow Governance, Risk, and Compliance (GRC) technology engagements, driving strategic initiatives and delivering high-impact solutions. You will be responsible for translating complex business needs into scalable ServiceNow solutions, managing client relationships, and mentoring teams to ensure successful project delivery.

Client Responsibilities

Lead client engagements focused on ServiceNow GRC implementations and advisory.
Translate customer needs into strategic business and technology solutions.
Conduct stakeholder workshops, capture user requirements, and drive solution design.
Develop and validate user stories with clear acceptance criteria.
Architect best-practice ServiceNow GRC solutions aligned with business goals.
Collaborate with Solution Architects, Technical Leads, and Development teams to ensure feasibility and alignment.
Manage project risks, communication plans, and stakeholder expectations.
Deliver high-quality documentation, reports, and client presentations.
Build and maintain strong client relationships, acting as a trusted advisor.
Oversee planning, execution, and monitoring of project deliverables.
Provide strategic guidance and mentorship to project teams.
Ensure timely status reporting to leadership and client stakeholders.
Willingness to travel to client locations or other EY offices as needed.

People Responsibilities

Lead and manage a team of analysts and consultants across multiple engagements.
Conduct performance reviews and provide constructive feedback.
Foster a culture of collaboration, innovation, and continuous improvement.
Coach and mentor team members on ServiceNow GRC capabilities and delivery excellence.
Uphold and promote organizational policies and professional standards.

Mandatory Skills

7 - 12 years of experience in GRC tools, with a strong focus on ServiceNow GRC/IRM.
Proven expertise in ServiceNow modules such as: Policy and Compliance Management, Risk Management, Vendor Risk Management, Business Continuity, Audit Management.
Experience leading 5+ end-to-end ServiceNow GRC advisory or implementation engagements.
Strong understanding of risk management frameworks, including InfoSec, BCM, and regulatory compliance.
Excellent analytical, problem-solving, and stakeholder management skills.
Demonstrated experience in delivery and client management at a managerial level.
Conduct gap analysis and maturity assessments to identify areas of improvement in client GRC processes.
Support pre-sales activities including proposal development, client presentations, and solution demonstrations.
Facilitate change management and adoption strategies for ServiceNow GRC implementations.
Ensure alignment of ServiceNow GRC solutions with enterprise architecture and IT strategy.
Monitor and evaluate project performance metrics to ensure quality and timely delivery.

Preferred Skills

Consulting experience in GRC domain with Big 4 or Tier-1 IT/ITeS firms.
Familiarity with SDLC and agile delivery methodologies.
Experience conducting client workshops and training sessions.
Strong business acumen and ability to drive transformation initiatives.
Educational background: B.E/B.Tech (CS, Electronics, Telecom), MBA, or M.Sc.

Certifications (Preferred)

ServiceNow Certified Implementation Specialist GRC/IRM
Additional certifications in Archer, MetricStream, IBM OpenPages (optional)

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FS-RISK CONSULTING-DIGITAL RISK-Manager- ServiceNow IRM