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Radisson Hotel Group
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Front Office Supervisor

Front Office Supervisor

Radisson Hotel Group

2 - 5 years

|

4 - 7 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

Supervisor Front office Front desk Guest service Property management Front Office Supervisor Room Supervision

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

:

Greet guests warmly and assist with check-in and check-out processes under superision.
Handle guest inquiries, requests, and complaints politely and efficiently, escalating to superisors when needed.
Assist with reserations, room assignments, and guest registration procedures.
Learn to operate the Property Management System (PMS) and other front office tools.
Proide information about the hotel, its serices, local attractions, and transportation.
Answer phone calls professionally and transfer to appropriate departments.
Maintain the cleanliness and organization of the front desk and lobby area.
Learn and follow safety, security, and emergency procedures.
Assist in preparing daily reports, guest lists, and shift handoers.
Shadow experienced front office associates to understand guest serice standards

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Radisson Hotel Group

Radisson Hotel Group

Hospitality

Plymouth

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