Job Description: Handling and managing thereservation processes through various communication platforms. Responsibilities : Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to date rooms available for sale and any changes in hotel room rates Help maximise room sales by upselling to a higher category Check arrival list for next day arrival bookings Work Experience 1 to 2 Years Qualification: · Diploma or Degree in Hotel Management or related field. · Previous experience in reservations. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Ernakulam North, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: Reservations: 2 years (Required) Language: English (Required)

Duties and Responsibilities Supervise front desk staff and ensure that they provide excellent customer service Respond to guests' inquiries and requests in a timely and professional manner Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests Manage reservations and room availability Ensure accuracy of billing and payment processes Monitor and review guest feedback Resolve customer complaints Train and coach front desk staff Monitor staff performance and provide feedback Maintain a clean and organised front desk area Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Diploma (Preferred) Experience: Front desk: 2 years (Required) Language: Malayalam (Required) English (Required) Work Location: In person

Duties and Responsibilities Supervise front desk staff and ensure that they provide excellent customer service Respond to guests' inquiries and requests in a timely and professional manner Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests Manage reservations and room availability Ensure accuracy of billing and payment processes Monitor and review guest feedback Resolve customer complaints Train and coach front desk staff Monitor staff performance and provide feedback Maintain a clean and organised front desk area Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Diploma (Preferred) Experience: Front desk: 2 years (Required) Language: Malayalam (Required) English (Required) Work Location: In person

Job Description: Handling and managing thereservation processes through various communication platforms. Responsibilities : Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to date rooms available for sale and any changes in hotel room rates Help maximise room sales by upselling to a higher category Check arrival list for next day arrival bookings Work Experience 1 to 2 Years Qualification: · Diploma or Degree in Hotel Management or related field. · Previous experience in reservations. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Ernakulam North, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: Reservations: 2 years (Required) Language: English (Required)

We are looking for a Service Captain to promote and ensure guest satisfaction. He should be able to encourage team members through training and empowerment. Responsibilities: · Greeting guests and escorting them to the table · Offer menu recommendations upon request. · Take accurate food and drink orders · Communicate order details to Kitchen staffs · Collect bill payment. Work Experience: 2 to 3 Years Qualification: · Diploma or Degree in Hotel Management or related field. · Previous experience in reservations. Job Type: Full-time Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Ernakulam North, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Food service: 3 years (Required) Language: Malayalam (Required) Work Location: In person

We are looking for a Service Captain to promote and ensure guest satisfaction. He should be able to encourage team members through training and empowerment. Responsibilities: · Greeting guests and escorting them to the table · Offer menu recommendations upon request. · Take accurate food and drink orders · Communicate order details to Kitchen staffs · Collect bill payment. Work Experience: 2 to 3 Years Qualification: · Diploma or Degree in Hotel Management or related field. · Previous experience in reservations. Job Type: Full-time Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Ernakulam North, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Food service: 3 years (Required) Language: Malayalam (Required) Work Location: In person