2511 Front Office Jobs - Page 5

Key Responsibilities: Reception and Visitor Management: Greet and welcome visitors, clients, and employees in a professional and friendly manner. Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit. Answer incoming telephone calls and transfer them to the appropriate employee or department. Respond to inquiries and provide information to visitors and callers. Administrative Support: Coordinate and schedule appointments, meetings, and conference room bookings. Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times. Receive and distribute incoming mail, packages, and deliveries. Maintain office supplies inventory and place orders when necessary. Communication and Coordination: Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns. Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues. Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients. Record Keeping and Documentation: Maintain accurate records of incoming and outgoing visitors, calls, and messages. Update and manage electronic databases, contact lists, and directories. Generate and distribute reports, memos, and other documents as required. Safety and Security: Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems. Follow established security procedures, including issuing visitor badges and enforcing visitor policies. Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities. Customer Service: Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience. Assist in coordinating and organizing special events or activities hosted by the organization.

Overview: The Front Office Executive serves as the primary first point of contact for visitors, employees, and clients entering our managed facilities. This role requires a professional who can create an exceptional first impression through superior customer service skills, professional presentation, and efficient management of reception functions to support a positive workplace experience. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner Manage the visitor management system, including registration, badge issuance, and security notifications Direct visitors to appropriate locations and notify employees of visitor arrivals Answer, screen, and direct incoming calls through the multi-line telephone system Coordinate meeting room bookings and prepare meeting rooms as required Process incoming and outgoing mail and courier packages Maintain reception area appearance and ensure all materials are current and well-presented Support basic administrative tasks such as data entry, document preparation, and filing Ensure security protocols are followed for all visitors and deliveries Monitor lobby activity and report any security concerns to appropriate personnel Coordinate with security team during emergency situations and evacuation procedures Assist with catering arrangements for meetings and special events Manage office supplies inventory for reception and common areas Provide general information about facility services to visitors and employees Qualifications: High school diploma required; Associate's or Bachelor's degree preferred 2+ years of experience in reception, customer service, or administrative roles Excellent communication and interpersonal skills Professional appearance and demeanor Proficiency with Microsoft Office suite and visitor management systems Ability to multitask in a fast-paced environment Strong attention to detail and organizational skills Customer service orientation with positive, helpful attitude Experience in corporate environment preferred Knowledge of basic security protocols Flexible schedule with ability to cover occasional extended hours if needed

Overview: The Front Office Executive serves as the primary first point of contact for visitors, employees, and clients entering our managed facilities. This role requires a professional who can create an exceptional first impression through superior customer service skills, professional presentation, and efficient management of reception functions to support a positive workplace experience. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner Manage the visitor management system, including registration, badge issuance, and security notifications Direct visitors to appropriate locations and notify employees of visitor arrivals Answer, screen, and direct incoming calls through the multi-line telephone system Coordinate meeting room bookings and prepare meeting rooms as required Process incoming and outgoing mail and courier packages Maintain reception area appearance and ensure all materials are current and well-presented Support basic administrative tasks such as data entry, document preparation, and filing Ensure security protocols are followed for all visitors and deliveries Monitor lobby activity and report any security concerns to appropriate personnel Coordinate with security team during emergency situations and evacuation procedures Assist with catering arrangements for meetings and special events Manage office supplies inventory for reception and common areas Provide general information about facility services to visitors and employees Qualifications: High school diploma required; Associate's or Bachelor's degree preferred 2+ years of experience in reception, customer service, or administrative roles Excellent communication and interpersonal skills Professional appearance and demeanor Proficiency with Microsoft Office suite and visitor management systems Ability to multitask in a fast-paced environment Strong attention to detail and organizational skills Customer service orientation with positive, helpful attitude Experience in corporate environment preferred Knowledge of basic security protocols Flexible schedule with ability to cover occasional extended hours if needed

Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

About the Role: We are seeking a highly organized and personable Front Office Executive to join our dynamic team. The ideal candidate will be responsible for managing the front desk operations, providing exceptional customer service, and supporting various administrative functions. This role is critical in creating a positive first impression for our clients, visitors, and employees. Key Responsibilities: Greet and welcome visitors, clients, and employees in a professional and courteous manner Manage the reception area, ensuring it remains tidy and presentable at all times Handle incoming phone calls, emails, and general inquiries, directing them to appropriate departments or individuals Coordinate meeting room bookings and prepare rooms for meetings as needed Manage visitor log and issue visitor badges in compliance with security protocols Receive and distribute incoming mail and packages Assist with basic administrative tasks such as data entry, filing, and document preparation Coordinate travel arrangements and itineraries for staff when required Maintain office supplies inventory and place orders as necessary Support other departments with various administrative tasks as needed Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree preferred 1-3 years of experience in a front office or receptionist role Excellent verbal and written communication skills Strong organizational skills with the ability to multitask and prioritize effectively Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with office management software and phone systems Professional appearance and demeanor Customer service-oriented with a positive attitude Ability to work independently and as part of a team Attention to detail and problem-solving skills Desired Skills: Experience with visitor management systems Basic knowledge of office equipment (printers, scanners, etc.) Location: On-site Gurugram, HR Scheduled Weekly Hours: 48

About the Role: We are seeking a highly organized and personable Front Office Executive to join our dynamic team. The ideal candidate will be responsible for managing the front desk operations, providing exceptional customer service, and supporting various administrative functions. This role is critical in creating a positive first impression for our clients, visitors, and employees. Key Responsibilities: Greet and welcome visitors, clients, and employees in a professional and courteous manner Manage the reception area, ensuring it remains tidy and presentable at all times Handle incoming phone calls, emails, and general inquiries, directing them to appropriate departments or individuals Coordinate meeting room bookings and prepare rooms for meetings as needed Manage visitor log and issue visitor badges in compliance with security protocols Receive and distribute incoming mail and packages Assist with basic administrative tasks such as data entry, filing, and document preparation Coordinate travel arrangements and itineraries for staff when required Maintain office supplies inventory and place orders as necessary Support other departments with various administrative tasks as needed Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree preferred 1-3 years of experience in a front office or receptionist role Excellent verbal and written communication skills Strong organizational skills with the ability to multitask and prioritize effectively Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with office management software and phone systems Professional appearance and demeanor Customer service-oriented with a positive attitude Ability to work independently and as part of a team Attention to detail and problem-solving skills Desired Skills: Experience with visitor management systems Basic knowledge of office equipment (printers, scanners, etc.) Location: On-site Gurugram, HR Scheduled Weekly Hours: 48

Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. Scheduled Weekly Hours: 48

Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. Scheduled Weekly Hours: 48

What this job involves: Building great impressions and experience Youll be the face of both our client and JLL working within a diverse and inclusive team. Youll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client youll create a welcoming and professional image within your role. As a visitors first point of contact, youll provide top-notch service to everyone visiting reception. Youll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, youll be calm and collected managing issues and complaints. Keeping a well-oiled workplace As part of the facilities management team, youll help ensure that our clients, vendors, visitors and guests enjoy a safe and positive experience. Youll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices. Your responsibilities will include booking meeting rooms; managing an inventory of supplies; maintaining accurate documentation and processing adhok requests. Youll have the opportunity to assist the facilities management team from time to time in an exciting and fast paced environment. Sound like you? To apply, you need to be: Knowledgeable and experienced You should have [ at least 12 months of relevant experience ] in a corporate environment reception role. Managing a high volume reception in an MNC environment would be an advantage in this role. Passionate about customers Is customer service second nature to you? Are you a team player whos eager to learn with a flexible approach? To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis. A positive and strong communicator If youre confident and customer oriented, youll be skilled in interacting with stakeholders across all levels. A great match for this job would be well presented and approachable with superb written and spoken English communication skills. This is required as our clients main spoken language in the office is English. Providing onsite support Youll also lend the team a big hand by providing IFM support including basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects: Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Manage Events Client/Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organization Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need

What this job involves: Building great impressions and experience Youll be the face of both our client and JLL working within a diverse and inclusive team. Youll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client youll create a welcoming and professional image within your role. As a visitors first point of contact, youll provide top-notch service to everyone visiting reception. Youll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, youll be calm and collected managing issues and complaints. Keeping a well-oiled workplace As part of the facilities management team, youll help ensure that our clients, vendors, visitors and guests enjoy a safe and positive experience. Youll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices. Your responsibilities will include booking meeting rooms; managing an inventory of supplies; maintaining accurate documentation and processing adhok requests. Youll have the opportunity to assist the facilities management team from time to time in an exciting and fast paced environment. Sound like you? To apply, you need to be: Knowledgeable and experienced You should have [ at least 12 months of relevant experience ] in a corporate environment reception role. Managing a high volume reception in an MNC environment would be an advantage in this role. Passionate about customers Is customer service second nature to you? Are you a team player whos eager to learn with a flexible approach? To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis. A positive and strong communicator If youre confident and customer oriented, youll be skilled in interacting with stakeholders across all levels. A great match for this job would be well presented and approachable with superb written and spoken English communication skills. This is required as our clients main spoken language in the office is English. Providing onsite support Youll also lend the team a big hand by providing IFM support including basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects: Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Manage Events Client/Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organization Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need

Corporate Solutions What this job involves: Responsible for handling front office reception and administration duties , including greeting guests , answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and coordinating facility activities. Building great impressions and experience Youll be the face of JLLthats why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints. Keeping a well-oiled workplace Together with the facilities management team, youll help ensure that clients, vendors and employees enjoy a safe and positive experience. Youll be trained to follow escalation and incident reporting procedures, and comply with the firms safety guidelines and strategies. Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. Youll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services. Sound like you? To apply, you need to be: Knowledgeable and experienced You should have at least 12 months of experience in a corporate environment, particularly in reception. An experience in facilities, property management, hospitality or related field is ideal will go a long way. A positive thinker and strong communicator Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firms procedures and standards. Location: On-site Bengaluru, KA Scheduled Weekly Hours: 48

Property and Asset Management What this job involves We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service. High school diploma or equivalent qualification. Additional relevant certifications are a plus. Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in using office equipment (e.g., phone systems, printers, etc.). Familiarity with MS Office applications (Word, Excel, Outlook). Polite, professional, and customer-focused demeanour. Ability to maintain composure under pressure and handle challenging situations with poise. Punctual and dependable with a strong sense of responsibility. Strong attention to detail and accuracy in handling data and documents. Reception and Welcoming : Greet visitors, tenants, and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued. Visitor Management : Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols. Information Dissemination : Provide accurate and up-to-date information about the organization's services, products, and policies. Assist visitors with general queries and direct them to the relevant resources. Administrative Support : Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required Handle incoming and outgoing mail and packages. Facilities Management : Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly. Communication : Communicate effectively with colleagues and management regarding any relevant issues or updates. Problem-Solving: Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary Reporting: You will be reporting to the Estate Manager. Sound like you? Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience. Scheduled Weekly Hours: 48

Property and Asset Management What this job involves We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service. High school diploma or equivalent qualification. Additional relevant certifications are a plus. Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in using office equipment (e.g., phone systems, printers, etc.). Familiarity with MS Office applications (Word, Excel, Outlook). Polite, professional, and customer-focused demeanour. Ability to maintain composure under pressure and handle challenging situations with poise. Punctual and dependable with a strong sense of responsibility. Strong attention to detail and accuracy in handling data and documents. Reception and Welcoming : Greet visitors, tenants, and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued. Visitor Management : Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols. Information Dissemination : Provide accurate and up-to-date information about the organization's services, products, and policies. Assist visitors with general queries and direct them to the relevant resources. Administrative Support : Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required Handle incoming and outgoing mail and packages. Facilities Management : Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly. Communication : Communicate effectively with colleagues and management regarding any relevant issues or updates. Problem-Solving: Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary Reporting: You will be reporting to the Estate Manager. Sound like you? Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience. Scheduled Weekly Hours: 48

Workspace Experience Enabler (Community Executive/Front Office Supervisor) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Expectations Open to work in shifts Client Leading ITES Client Scheduled Weekly Hours: 48

Workspace Experience Enabler (Community Executive/Front Office Supervisor) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Expectations Open to work in shifts Client Leading ITES Client Scheduled Weekly Hours: 48

Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Coordinate with various departments to achieve organizational goals. Develop and implement effective administrative procedures. Provide exceptional customer service to clients and visitors. Maintain accurate records and reports. Ensure compliance with company policies and procedures. Job Requirements Minimum 2 years of experience in a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Proficient in Microsoft Office and other administrative software. Excellent problem-solving and analytical skills. Ability to maintain confidentiality and handle sensitive information.

Title Lobby Ambassador Business Unit Integrated Facilities Management Reporting to India Account Manager Overall Role The Workplace Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. Duties & responsibilities What this job involves Site Operations Create a comfortable, welcoming and hospitable experience for employees and their guest. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and correspondence. Anticipate client needs through observation to create memorable experiences. Maintaing the lobby ambience and standards Manage stationery requisition and related inventory management. Adhoc responsibilities assigned by Account Manager. Support soft services team as and when required in site operations Collaborate with Security team seated in the front desk Customer Services Foster a sense of hospitality and create happiness at work for our team, our client and their guest. Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary. Conference Meeting Room Booking Assist & educate client to achieve a smooth and efficient process for meeting room bookings. Enhance user comfort by efficient turnaround of meeting rooms. Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Experience Support Calling upon the resources of the Account Manager, assist our client with their workplace experience initiatives and events, Assist with the design, remote organisation and Coordination of client events Mail Delivery Services Organise receipt and deliveries of all mails and courier services. Manage mail distribution records and mail logs. Candidate Specification Experience 2-years experience in Hospitality and/or Tourism sector or related professional area Prior experience to manage the F&B, social events or wellness program is an advantage Diploma from an accredited institute Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills Great hospitality in the workplace makes a big impact on the visitor experience, and we will build upon the skills you already possess to help you make the greatest impression at that first greeting point, the reception

Title Lobby Ambassador Business Unit Integrated Facilities Management Reporting to India Account Manager Overall Role The Workplace Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. Duties & responsibilities What this job involves Site Operations Create a comfortable, welcoming and hospitable experience for employees and their guest. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and correspondence. Anticipate client needs through observation to create memorable experiences. Maintaing the lobby ambience and standards Manage stationery requisition and related inventory management. Adhoc responsibilities assigned by Account Manager. Support soft services team as and when required in site operations Collaborate with Security team seated in the front desk Customer Services Foster a sense of hospitality and create happiness at work for our team, our client and their guest. Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary. Conference Meeting Room Booking Assist & educate client to achieve a smooth and efficient process for meeting room bookings. Enhance user comfort by efficient turnaround of meeting rooms. Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Experience Support Calling upon the resources of the Account Manager, assist our client with their workplace experience initiatives and events, Assist with the design, remote organisation and Coordination of client events Mail Delivery Services Organise receipt and deliveries of all mails and courier services. Manage mail distribution records and mail logs. Candidate Specification Experience 2-years experience in Hospitality and/or Tourism sector or related professional area Prior experience to manage the F&B, social events or wellness program is an advantage Diploma from an accredited institute Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills Great hospitality in the workplace makes a big impact on the visitor experience, and we will build upon the skills you already possess to help you make the greatest impression at that first greeting point, the reception

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter

Front Office Executive: What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout, you will also handle all incoming and, including distribution. Therefore, it is essential to remain professional polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get you the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business. Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front. Desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ. A strong customer service focus is a pre-requisite of this job. Do you have unmatched. People skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

Front Office Executive: What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout, you will also handle all incoming and, including distribution. Therefore, it is essential to remain professional polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get you the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business. Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front. Desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ. A strong customer service focus is a pre-requisite of this job. Do you have unmatched. People skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOEs maintain smooth operations by providing administrative support and execution of duties to the highest standards. Site Operations Create a comfortable, welcoming, and hospitable experience for employees and their guest. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and correspondence. Anticipate client needs through observation to create memorable experiences. Manage stationery requisition and related inventory management. Adhoc responsibilities assigned by Facilities Manager. Manage the daily site operations by making multiple reports. Ordering Consumables supplies for Office. Managing the hygiene of the workplace. Taking regular facilities rounds. Cafeteria and vendor management. Customer Services Foster a sense of community and create happiness at work for our team, our client, and their guest. Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary. Concierge Services Deliver concierge service with local expertise and insider knowledge. Manage transportations request from visitors and employees. Conference Meeting Room Booking Assist & educate client to achieve optimization and efficiency for meeting room bookings. Enhance user comfort and services by efficient turnaround of meeting rooms. Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services Organise receipt and deliveries of all mails and courier services. Manage mail distribution records and mail logs. Candidate Specification Experience 2-5years experience in Hospitality and/or Tourism sector or related professional area Prior experience to manage meeting room services is an advantage Diploma/degree from an accredited institute Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing.

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing.

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.