2511 Front Office Jobs - Page 6

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.

Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform (only JPMT) Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Help Desk as require Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception To act as a back-up to Help Desk in case of emergency / requirement Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Assist in utilization of conference rooms Co-ordinate with Facility team for event management Ensure front office area is maintained well at all times.

Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform (only JPMT) Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Help Desk as require Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception To act as a back-up to Help Desk in case of emergency / requirement Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Assist in utilization of conference rooms Co-ordinate with Facility team for event management Ensure front office area is maintained well at all times.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conferencemeeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Raising requisitions e.g. GPN creation and other requirements Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Support facilities manager and operations according to local site requirement Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like you To apply, you need to be: Knowledgeable and experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-oriented Can you interact with stakeholders across all levels A great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firms procedures and standards.

Duties & responsibilities Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Ensuring the all last-minute visitors are guided to do a self-check-in from kiosk. Client safety and security protocols are followed Performance objectives To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. Key skills Excellent communication skills. Strong customer service drive. Outstanding problem-solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a Front Office Executive. Sound like you To apply, you need to be: Qualification: Prefer BHM/bachelors Degree Industry Type : FM Services, Hotel, Hospitality. Overall Experience: 1- 3years Industry Experience: 1-2 years

Duties & responsibilities Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Ensuring the all last-minute visitors are guided to do a self-check-in from kiosk. Client safety and security protocols are followed Performance objectives To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. Key skills Excellent communication skills. Strong customer service drive. Outstanding problem-solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a Front Office Executive. Sound like you To apply, you need to be: Qualification: Prefer BHM/bachelors Degree Industry Type : FM Services, Hotel, Hospitality. Overall Experience: 1- 3years Industry Experience: 1-2 years

What this job involves Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Workplace Experience, join us to be inspired by the best. Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

Job Aim: The FOE is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served. Competencies: Excellent communication skills. Strong customer service drive. Pro - active problem-solving skills. Exceeding customer satisfaction Excellent time management/ Able to work flexible hours Quick learner and ability to motivate self & others Proven working experience as a lobby manager/ FM industry. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Providing flawless, upscale, professional service Adaptable, composed, flexible with strong Mental Resilience Responsibilities: Key Operations delivery Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. Assist in sending clients/visitors messages or faxes and self-check-in. Assisting with special needs for visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Handling client/visitors/sponsors complaints/ feedbacks and other related problems and communicate to next level or as per escalation matrix. Ensure welcome PPT is updated & displayed for the client visits and all the equipments are in working condition Ensure all relevant communication is updated and displayed at all times , at the Front office, as per the guidelines given by SDL. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system to assist front office attendants Aid in general administrative activities and to Helpdesk as required . Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. Ensure Accenture specific processes/manual is followed Manage/track amount collected for temporary badges. Ensure compliance of regulations/requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Front Office. Responsible for ensuring availability of safety and Accenture directory signage. Preparation of all required reports/participation in internal/external audits. Ensure training of front office /GRE staff as per relevant training calendars To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster Govern overall performance of Front office executive & Guest relation executive as per defined

Job Aim: The FOE is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served. Competencies: Excellent communication skills. Strong customer service drive. Pro - active problem-solving skills. Exceeding customer satisfaction Excellent time management/ Able to work flexible hours Quick learner and ability to motivate self & others Proven working experience as a lobby manager/ FM industry. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Providing flawless, upscale, professional service Adaptable, composed, flexible with strong Mental Resilience Responsibilities: Key Operations delivery Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. Assist in sending clients/visitors messages or faxes and self-check-in. Assisting with special needs for visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Handling client/visitors/sponsors complaints/ feedbacks and other related problems and communicate to next level or as per escalation matrix. Ensure welcome PPT is updated & displayed for the client visits and all the equipments are in working condition Ensure all relevant communication is updated and displayed at all times , at the Front office, as per the guidelines given by SDL. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system to assist front office attendants Aid in general administrative activities and to Helpdesk as required . Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. Ensure Accenture specific processes/manual is followed Manage/track amount collected for temporary badges. Ensure compliance of regulations/requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Front Office. Responsible for ensuring availability of safety and Accenture directory signage. Preparation of all required reports/participation in internal/external audits. Ensure training of front office /GRE staff as per relevant training calendars To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster Govern overall performance of Front office executive & Guest relation executive as per defined

Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Help Desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception To act as a back-up to Help Desk in case of emergency / requirement Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Assist in utilization of conference rooms Co-ordinate with Facility team for event management .

Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Help Desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception To act as a back-up to Help Desk in case of emergency / requirement Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Assist in utilization of conference rooms Co-ordinate with Facility team for event management .

Title Front Office Executive (FOE) (Receptionist) Business Unit Integrated Facilities Management Corporate Solutions Reporting to Facilities Manager Overall Role The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOEs maintain smooth operations by providing administrative support and execution of duties to the highest standards. Duties & responsibilities What this job involves Site Operations o Create a comfortable, welcoming, and hospitable experience for employees and their guest. o Boost agility in the workplace by managing up-to-date visitor information. o Handle internal & external calls and correspondence. o Anticipate client needs through observation to create memorable experiences. o Manage stationery requisition and related inventory management. o Adhoc responsibilities assigned by Facilities Manager. Customer Services o Foster a sense of community and create happiness at work for our team, our client, and their guest. o Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management o Provide personable and efficient visitor registration services. o Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). o Enhance safety and security of our clients facility by management of visitor movement. o Execute emergency response plan to ensure safety of client and guest when necessary. Concierge Services o Deliver concierge service with local expertise and insider knowledge. o Manage transportations request from visitors and employees. Conference Meeting Room Booking o Assist & educate client to achieve optimization and efficiency for meeting room bookings. o Enhance user comfort and services by efficient turnaround of meeting rooms. o Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services o Organise receipt and deliveries of all mails and courier services. o Manage mail distribution records and mail logs . Candidate Specification Experience o 2-years experience in Hospitality and/or Tourism sector or related professional area o Prior experience to manage meeting room services is an advantage o Diploma/degree from an accredited institute Task Skills o Proficiency with Microsoft Word, Excel and PowerPoint. o Good command of verbal and written English Personal Skills o Ability to meet tight schedules and deliver high quality of work o High level of communication and interpersonal skills On-site Bengaluru, KA

Title Front Office Executive (FOE) (Receptionist) Business Unit Integrated Facilities Management Corporate Solutions Reporting to Facilities Manager Overall Role The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOEs maintain smooth operations by providing administrative support and execution of duties to the highest standards. Duties & responsibilities What this job involves Site Operations o Create a comfortable, welcoming, and hospitable experience for employees and their guest. o Boost agility in the workplace by managing up-to-date visitor information. o Handle internal & external calls and correspondence. o Anticipate client needs through observation to create memorable experiences. o Manage stationery requisition and related inventory management. o Adhoc responsibilities assigned by Facilities Manager. Customer Services o Foster a sense of community and create happiness at work for our team, our client, and their guest. o Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management o Provide personable and efficient visitor registration services. o Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). o Enhance safety and security of our clients facility by management of visitor movement. o Execute emergency response plan to ensure safety of client and guest when necessary. Concierge Services o Deliver concierge service with local expertise and insider knowledge. o Manage transportations request from visitors and employees. Conference Meeting Room Booking o Assist & educate client to achieve optimization and efficiency for meeting room bookings. o Enhance user comfort and services by efficient turnaround of meeting rooms. o Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services o Organise receipt and deliveries of all mails and courier services. o Manage mail distribution records and mail logs . Candidate Specification Experience o 2-years experience in Hospitality and/or Tourism sector or related professional area o Prior experience to manage meeting room services is an advantage o Diploma/degree from an accredited institute Task Skills o Proficiency with Microsoft Word, Excel and PowerPoint. o Good command of verbal and written English Personal Skills o Ability to meet tight schedules and deliver high quality of work o High level of communication and interpersonal skills On-site Bengaluru, KA

What this job involves Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Workplace Experience, join us to be inspired by the best. Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives.

What this job involves Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Workplace Experience, join us to be inspired by the best. Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives.

remote typeOn-site locationsPune, MH time typeFull time posted onPosted 4 Days Ago job requisition idREQ427273 Front Office Executive Work Dynamics What this job involves: Need a resource as front office executive with minimum 2 years work experience as a front office executive. Should be from hotel management background or graduate with Pleasing personality with excellent communication skills, good exposure to work on excel and outlook email communication. Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls and acknowledge and revert to all the email communication coming to the front desk. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office operations. Being at the heart of the business Much of your time will also be spent on general admin activities, vendor co-ordination and follow ups along with other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. You should be having hand on experience in preparing all the required MIS/management reports in excel and power point format and keeping all the records updated. Other responsibilities you will take care of include handling all the requirements/logistics required for smooth client visit arrangements. On top of these, youll be expected to process bills and invoices on a daily basis and keep records and trackers updated to be shared on regular basis. As needed, youll also be responsible for managing/booking of conference rooms and board rooms, handling office events, flower arrangement coordination, and other arrangements as instructed by the administration team. Sound like you? To apply you need to be: A highly skilled professional You should be from a Hotel Management / Aviation background or a graduate in any discipline with excellent verbal and email communication skills and have two to four years experience in front desk management or Guest relation executive role. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. You need to possess strong customer service drive, proven working experience as a GRE or front desk executive, ensuring basic cleanliness of reception lobby and assisting the facilities team on daily walkthrough round. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, Apply today! Location On-site Pune, MH Scheduled Weekly Hours 48 Job Tags: . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsPune, MH time typeFull time posted onPosted 4 Days Ago job requisition idREQ427273 Front Office Executive Work Dynamics What this job involves: Need a resource as front office executive with minimum 2 years work experience as a front office executive. Should be from hotel management background or graduate with Pleasing personality with excellent communication skills, good exposure to work on excel and outlook email communication. Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls and acknowledge and revert to all the email communication coming to the front desk. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office operations. Being at the heart of the business Much of your time will also be spent on general admin activities, vendor co-ordination and follow ups along with other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. You should be having hand on experience in preparing all the required MIS/management reports in excel and power point format and keeping all the records updated. Other responsibilities you will take care of include handling all the requirements/logistics required for smooth client visit arrangements. On top of these, youll be expected to process bills and invoices on a daily basis and keep records and trackers updated to be shared on regular basis. As needed, youll also be responsible for managing/booking of conference rooms and board rooms, handling office events, flower arrangement coordination, and other arrangements as instructed by the administration team. Sound like you? To apply you need to be: A highly skilled professional You should be from a Hotel Management / Aviation background or a graduate in any discipline with excellent verbal and email communication skills and have two to four years experience in front desk management or Guest relation executive role. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. You need to possess strong customer service drive, proven working experience as a GRE or front desk executive, ensuring basic cleanliness of reception lobby and assisting the facilities team on daily walkthrough round. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, Apply today! Location On-site Pune, MH Scheduled Weekly Hours 48 Job Tags: . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsPune, MH time typeFull time posted onPosted Today job requisition idREQ428136 Front Office Executive Work Dynamics What This Job Involves Responsibilities Key Operations delivery ? Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. ? Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. ? Assist in sending clients/visitors messages or faxes and self-check-in. ? Assisting with special needs for visitors with disabilities. ? Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. ? Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival ? Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. ? Ensure welcome PPT is updated & displayed for the client visits and all the equipments are in working condition ? Ensure all relevant communication is updated and displayed at all times, at the Front office, as per the guidelines given by SDL. ? Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. ? Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system in order to assist front office attendants ? Provide assistance in general administrative activities and to Helpdesk as required. ? Ensure FOE handles all incoming and outgoing calls in professional & polite manner. o Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. ? Ensure Accenture specific processes/manual is followed ? Manage/track amount collected for temporary badges. ? Ensure compliance of regulations/requirements of JLL management. ? Participate in Emergency Evacuation procedures including crisis management and business continuity. ? Develop the necessary policies and procedures required for all functions within the scope of Front Office. ? Responsible for ensuring availability of safety and Accenture directory signage. ? Preparation of all required reports/participation in internal/external audits. ? Ensure training of front office /GRE staff as per relevant training calendars ? To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster ? Govern overall performance of Front office executive & Guest relation executive as per defined roles & responsibilities. Sound like you? To apply you need to be: 1.Must be graduate from any industry. 2.Should have good experience in Hotel / Hospitality industry. 3. Should have good communication skill." Apply today Location On-site Pune, MH Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Greet and assist visitors with a warm, welcoming demeanor Answer, screen, and route incoming phone calls, taking messages when necessary. Manage incoming and outgoing mail and packages.

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. On-site Gurgaon, HR Scheduled Weekly Hours: 48

Roles & Responsibilities of Front Office Executive (FOE) Customer Relationship Management Welcome and assist visitors, ensuring a positive and professional first impression. Address customer inquiries and provide timely resolutions. Maintain an organized and inviting front desk environment. Coordinate with internal teams to fulfill client and visitor requirements. Oversee smooth visitor check-in and enforce security protocols. MS Bookings Management (if applicable) Maintain daily records of fixed and flexible seat bookings. Process employee requests for seat reservations or cancellations. Site Operations Management Supervise and ensure the smooth functioning of daily operations at the Noida site. Event Management & Coordination Plan, organize, and evaluate corporate events for Noida, Bangalore, and Chennai offices. Collaborate with the event team and clients to ensure seamless execution. Daily Briefings & Team Supervision Conduct daily meetings with supervisors. Ensure housekeeping, pantry, and APS staff consistently meet uniform and grooming standards. Marketing & Communications Design and prepare professional presentations and flyers for Noida, Bangalore, and Chennai. Onboarding Support Conduct office tours and orientations for new joiners on their first day. Internal Communications Draft and distribute informative communication materials across all office locations. Client Engagement Provide ongoing support to clients, addressing requirements across all sites. Gate Pass Management Process and manage gate passes for inward and outward material movements. Courier Management Record daily incoming and outgoing couriers using the Happy Visitor software. Handle and manage international courier bookings. ID & Visiting Card Administration Collect employee information for ID and visiting card issuance. Oversee the printing, dispatch, and distribution of cards across PAN India. Housekeeping, Pantry & Stationery Management Maintain accurate stock records and ensure consistent availability of supplies. Month-End Reporting Update registers and prepare monthly operational reports. Lost & Found & First Aid Management Maintain precise records and oversee lost & found items and first aid inventory. Customer Complaint Handling (Service Now) Log and track customer complaints in Service Now. Ensure prompt resolution and closure of complaints. Monitor recurring issues and implement process improvements to enhance service quality.

Duties & responsibilities Monitoring reception activities Good communication skills Arrangement of all consumables and supplies for Client / VIP visits Preparing the Daily/Weekly and Monthly reports Submission of invoices by vendor Performance objectives Managing MIS Handling enquiries and complaints Booking meeting rooms Key skills Excellent MS Office knowledge Outstanding organizational and team, vendor and time management skills Excellent verbal and written communication skills Employee specification Graduate with 0-1Yr experience.

Integrated Facilities Management Corporate Solutions What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities are - Managing Reception, including visitor management, Stationery management, Courier, Medicines, contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. A highly skilled professional You should be a graduate in any discipline and have one to two years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. Passionate about customers Is customer service second nature to you Are you a team player whos eager keen to learn To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis.

Integrated Facilities Management Corporate Solutions What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities are - Managing Reception, including visitor management, Stationery management, Courier, Medicines, contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. A highly skilled professional You should be a graduate in any discipline and have one to two years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. Passionate about customers Is customer service second nature to you Are you a team player whos eager keen to learn To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis.

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.