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1.0 - 5.0 years

1 - 3 Lacs

bengaluru

Work from Office

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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1.0 - 4.0 years

1 - 3 Lacs

nagpur

Work from Office

Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

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1.0 - 4.0 years

1 - 3 Lacs

bengaluru

Work from Office

Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

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1.0 - 4.0 years

1 - 3 Lacs

navi mumbai

Work from Office

Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity.

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3.0 - 8.0 years

4 - 5 Lacs

navi mumbai

Work from Office

Job Description Summary Greeting & directing visitors upon arrival, making them feel welcome the business has high expectations on the experience Workplace is delivering for both clients and candidates, and I want to ensure we are set up to successfully deliver on these expectations Ensuring all staff and visitors to the office follow the correct security procedures Back up Event Management whenever require (included event coordinate, F & B Support for the Event) Supervising housekeeping services. Consumption inventory management. Compliance record keeping. Tracking of invoicing and vendor payouts. Qualification Bachelors degree 2 - 3-years experience in Facility Management Industry

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1.0 - 4.0 years

1 - 3 Lacs

goregaon

Work from Office

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 5 Days Ago job requisition idREQ422886 Front Office Executive Account Management Work Dynamics What this job involves Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our office? Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. Blending security and hospitality Youll oversee visitor accessclients, contractors, vendorsand maintain logs and filing work of such information on a regular basis. Youll not only be the gatekeeper, but also the face of JLL, acting as a back-up receptionist as needed. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, youll be working closely with team, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard. Keeping stakeholders engaged Every business aims for client satisfactionbut we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholdersmanagement, clients, vendors, landlordswell be more than happy to work with you. Because in this role, youll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholders needs. Sound like you? To apply you need to have: Smart Do you have more than two years experience in facilities management? Are you driven by service excellence? Wed love to speak with you! Articulate Excellent communication skills are vitalboth spoken and writtenas well expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site Noida, UP Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

gurugram

Work from Office

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 5 Days Ago job requisition idREQ422886 Front Office Executive Account Management Work Dynamics What this job involves Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our office? Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. Blending security and hospitality Youll oversee visitor accessclients, contractors, vendorsand maintain logs and filing work of such information on a regular basis. Youll not only be the gatekeeper, but also the face of JLL, acting as a back-up receptionist as needed. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, youll be working closely with team, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard. Keeping stakeholders engaged Every business aims for client satisfactionbut we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholdersmanagement, clients, vendors, landlordswell be more than happy to work with you. Because in this role, youll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholders needs. Sound like you? To apply you need to have: Smart Do you have more than two years experience in facilities management? Are you driven by service excellence? Wed love to speak with you! Articulate Excellent communication skills are vitalboth spoken and writtenas well expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site Noida, UP Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

mumbai

Work from Office

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ423525 JLL empowers you to shape a brighter way. What your day-to-day will look like: Greet and direct visitors, clients, and guests in a courteous and professional manner Manage the reception area, ensuring it remains tidy and presentable at all times Handle incoming phone calls, emails, user tickets and correspondence, routing them to appropriate departments or individuals Coordinate meeting room bookings and prepare rooms for meetings and events Manage visitor access control systems and issue temporary access cards when necessary Assist with administrative tasks such as data entry, filing, and document preparation Coordinate incoming and outgoing mail and packages Maintain office supplies inventory and place orders as needed Support other departments with various administrative tasks as required Ensure compliance with JLL's security protocols and procedures Desired or preferred experience and technical skills: Bachelor's degree in Hospitality Management, or related field preferred 1-3 years of experience in a front office or receptionist role, preferably in a corporate environment Flexibility to work in shifts Excellent verbal and written communication skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and multitasking abilities Professional appearance and demeanor Customer service-oriented with a positive attitude Ability to work independently and as part of a team Familiarity with office equipment and technologies Desired Skills Knowledge of the facility management industry Experience with visitor management systems First aid and emergency response training LocationOn site - Bengaluru Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

ranchi

Work from Office

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ423860 JLL empowers you to shape a brighter way. What your day-to-day will look like: Greet and direct visitors, clients, and guests in a courteous and professional manner Manage the reception area, ensuring it remains tidy and presentable at all times Handle incoming phone calls, emails, user tickets and correspondence, routing them to appropriate departments or individuals Coordinate meeting room bookings and prepare rooms for meetings and events Manage visitor access control systems and issue temporary access cards when necessary Assist with administrative tasks such as data entry, filing, and document preparation Coordinate incoming and outgoing mail and packages Maintain office supplies inventory and place orders as needed Support other departments with various administrative tasks as required Ensure compliance with JLL's security protocols and procedures Desired or preferred experience and technical skills: Bachelor's degree in Hospitality Management, or related field preferred 1-3 years of experience in a front office or receptionist role, preferably in a corporate environment Flexibility to work in shifts Excellent verbal and written communication skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and multitasking abilities Professional appearance and demeanor Customer service-oriented with a positive attitude Ability to work independently and as part of a team Familiarity with office equipment and technologies Desired Skills Knowledge of the facility management industry Experience with visitor management systems First aid and emergency response training LocationOn site - Bengaluru Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

bengaluru

Work from Office

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ423860 JLL empowers you to shape a brighter way. What your day-to-day will look like: Greet and direct visitors, clients, and guests in a courteous and professional manner Manage the reception area, ensuring it remains tidy and presentable at all times Handle incoming phone calls, emails, user tickets and correspondence, routing them to appropriate departments or individuals Coordinate meeting room bookings and prepare rooms for meetings and events Manage visitor access control systems and issue temporary access cards when necessary Assist with administrative tasks such as data entry, filing, and document preparation Coordinate incoming and outgoing mail and packages Maintain office supplies inventory and place orders as needed Support other departments with various administrative tasks as required Ensure compliance with JLL's security protocols and procedures Desired or preferred experience and technical skills: Bachelor's degree in Hospitality Management, or related field preferred 1-3 years of experience in a front office or receptionist role, preferably in a corporate environment Flexibility to work in shifts Excellent verbal and written communication skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and multitasking abilities Professional appearance and demeanor Customer service-oriented with a positive attitude Ability to work independently and as part of a team Familiarity with office equipment and technologies Desired Skills Knowledge of the facility management industry Experience with visitor management systems First aid and emergency response training LocationOn site - Bengaluru Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

thiruvananthapuram

Work from Office

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 3 Days Ago job requisition idREQ420650 Front Office Executive Work Dynamics What This Job Involves : Key Operations delivery ? Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. ? Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. ? Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. ? Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. ? Ensure Accenture specific processes/manuals is followed ? Visitor admission is properly authorized ? Maintained visitor log book and book taxis if required ? Assisting with special needs for visitors with disabilities. Workplace Operating Playbook ? Ensuring basic cleanliness of lobby, lifts and public area. ? Ensure the laptop details are scanned and check for Govt. IDs. ? Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. ? Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival ? Client safety and security protocols are followed ? Daily reconciliation & shredding of daily badges. ? Participate in Emergency Evacuation procedures including crisis management and business continuity. Performance objectives Handling the tasks pertaining to soft services as per operation need. Key skills Resource should have knowledge of facility office management. Customer satisfaction. Sound like you? To apply, you need to be: Qualification Degree Overall Experience :3 6 years (2-6 years) Industry Type : FM Services, IT, Hotel Industry Experience : 3 years (2 years) Technical Skills : MS Office & Mail Communication, Generic Skills : Communication, Interpersonal, Vendor Management Behaviors : Team work, Learning attitude & Positive thinking What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location On-site Noida, UP Scheduled Weekly Hours 48 Job Tags: JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

hyderabad

Work from Office

remote typeOn-site locationsGurugram, HR time typeFull time posted onPosted 6 Days Ago job requisition idREQ424832 Job Aim ? The FOE is responsible for directing and administering the operational efforts of the? Front office. This individual ensures that established policies and procedures are followed,? oversees provision of a full range of services to visitors and employees, who are promptly and? professionally served. ? Competencies ? ? Excellent communication skills. ? Strong customer service drive. ? Pro - active problem-solving skills. ? Exceeding customer satisfaction? ? Excellent time management/ Able to work flexible hours? ? Quick learner and ability to motivate self & others? ? Proven working experience as a lobby manager/ FM industry. ? Confidently able to present to clients. ? Hands-on experience in using visitor management software and MS office. ? Strong team player within a customer service team environment. ? Providing flawless, upscale, professional service? ? Adaptable, composed, flexible with strong Mental Resilience? ? Responsibilities ? ? Key Operations delivery? ? Manage the Front Office in most professional manner, directing and coaching staff to ensure? pleasant experience to all visitors. ? Greet VIP clients/visitors on arrival at front office and as directed, perform special services? for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in? absence of guest relation officers. ? Assist in sending clients/visitors messages or faxes and self-check-in. ? Assisting with special needs for visitors with disabilities. ? Having prior information of arriving clients/visitors and ensure all necessary arrangements? are done as per requirement, follow up in case guests are not picked up from hotel. ? Co-ordinate with night shift front office executive to ensure details of large parties are? received and badges are ready for allocation on arrival? ? Handling client/visitors/sponsors complaints/ feedbacks and other related problems and? communicate to next level or as per escalation matrix. ? Ensure welcome PPT is updated & displayed for the client visits and all the equipments are? in working condition? ? Ensure all relevant communication is updated and displayed at all times , at the Front office,? as per the guidelines given by SDL. ? Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in? proper grooming and behavior. ? Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. ? Operates the front office computer system to assist front office attendants? ? Aid in general administrative activities and to Helpdesk as required . ? Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event? management/flower arrangements to maintain Front Office functions properly. ? Ensure Accenture specific processes/manual is followed? ? Manage/track amount collected for temporary badges. ? Ensure compliance of regulations/requirements of JLL management. ? Participate in Emergency Evacuation procedures including crisis management and business? continuity. ? Develop the necessary policies and procedures required for all functions within the scope of Front? Office. ? Responsible for ensuring availability of safety and Accenture directory signage. ? Preparation of all required reports/participation in internal/external audits. ? Ensure training of front office /GRE staff as per relevant training calendars? ? To discuss all matters that needed to follow up with the next shift front office executive approving? and managing the roster? ? Govern overall performance of Front office executive & Guest relation executive as per defined? roles & responsibilities. Location On-site Gurugram, HR Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

bengaluru

Work from Office

remote typeOn-site locationsGurugram, HR time typeFull time posted onPosted 6 Days Ago job requisition idREQ424832 Job Aim ? The FOE is responsible for directing and administering the operational efforts of the? Front office. This individual ensures that established policies and procedures are followed,? oversees provision of a full range of services to visitors and employees, who are promptly and? professionally served. ? Competencies ? ? Excellent communication skills. ? Strong customer service drive. ? Pro - active problem-solving skills. ? Exceeding customer satisfaction? ? Excellent time management/ Able to work flexible hours? ? Quick learner and ability to motivate self & others? ? Proven working experience as a lobby manager/ FM industry. ? Confidently able to present to clients. ? Hands-on experience in using visitor management software and MS office. ? Strong team player within a customer service team environment. ? Providing flawless, upscale, professional service? ? Adaptable, composed, flexible with strong Mental Resilience? ? Responsibilities ? ? Key Operations delivery? ? Manage the Front Office in most professional manner, directing and coaching staff to ensure? pleasant experience to all visitors. ? Greet VIP clients/visitors on arrival at front office and as directed, perform special services? for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in? absence of guest relation officers. ? Assist in sending clients/visitors messages or faxes and self-check-in. ? Assisting with special needs for visitors with disabilities. ? Having prior information of arriving clients/visitors and ensure all necessary arrangements? are done as per requirement, follow up in case guests are not picked up from hotel. ? Co-ordinate with night shift front office executive to ensure details of large parties are? received and badges are ready for allocation on arrival? ? Handling client/visitors/sponsors complaints/ feedbacks and other related problems and? communicate to next level or as per escalation matrix. ? Ensure welcome PPT is updated & displayed for the client visits and all the equipments are? in working condition? ? Ensure all relevant communication is updated and displayed at all times , at the Front office,? as per the guidelines given by SDL. ? Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in? proper grooming and behavior. ? Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. ? Operates the front office computer system to assist front office attendants? ? Aid in general administrative activities and to Helpdesk as required . ? Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event? management/flower arrangements to maintain Front Office functions properly. ? Ensure Accenture specific processes/manual is followed? ? Manage/track amount collected for temporary badges. ? Ensure compliance of regulations/requirements of JLL management. ? Participate in Emergency Evacuation procedures including crisis management and business? continuity. ? Develop the necessary policies and procedures required for all functions within the scope of Front? Office. ? Responsible for ensuring availability of safety and Accenture directory signage. ? Preparation of all required reports/participation in internal/external audits. ? Ensure training of front office /GRE staff as per relevant training calendars? ? To discuss all matters that needed to follow up with the next shift front office executive approving? and managing the roster? ? Govern overall performance of Front office executive & Guest relation executive as per defined? roles & responsibilities. Location On-site Gurugram, HR Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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1.0 - 4.0 years

1 - 3 Lacs

noida

Work from Office

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

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4.0 - 7.0 years

2 - 5 Lacs

chennai

Work from Office

Front Office Executive Work Dynamics What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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4.0 - 7.0 years

2 - 5 Lacs

gurugram

Work from Office

Front Office Executive Work Dynamics What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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0.0 - 1.0 years

1 - 2 Lacs

pune

Work from Office

Role & responsibilities Greeting & Visitor Management: Welcome visitors, verify appointments, and escort them to the appropriate department or person. Maintain visitor logs and ensure the reception area is clean and organized. Phone & Communication: Answer, screen, and direct incoming calls to the correct individuals and take detailed messages. Administrative Support: Manage mail, deliveries, and courier services. Maintain office supply inventory and place orders as needed. Handle general office filing and administrative tasks such as photocopying, scanning, and data entry. Schedule appointments and manage calendars to avoid conflicts.

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1.0 - 4.0 years

1 - 3 Lacs

bengaluru

Work from Office

What this job involves: Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure specific processes/manuals is followed Visitor admission is properly authorized Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk. Giving daily handover of tasks completed and pending Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc. Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk. Issuing Temporary access cards to Accenture employees & following up via emails for returning cards. Handling cash and maintaining the VMS register . Regular checking/monitoring of emails addressed to reception and prompt reply of all email. Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested. Following up with teams to ensure approvals are in place for all upcomingvisits Updating the agenda of Client visit at Innovation Hub . Checking the Client welcome screen and getting it updated by IT team . Coordinating with HK for proper cleaning and maintenance e of lobby . Checking that Client Elevator is well maintained operational all the time. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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2.0 - 4.0 years

4 - 6 Lacs

gandhinagar

Work from Office

Job TitleFront Office Executive - Facilities Job SummaryThe Front Office Executive in Facilities is responsible for managing the front desk and providing administrative support within a facilities management department. They serve as the first point of contact for visitors, handle incoming calls, coordinate mail distribution, and assist with general administrative tasks. The Front Office Executive plays a crucial role in delivering excellent customer service and maintaining a professional and efficient front office environment. Duties and Responsibilities Reception and Visitor Management Greet visitors in a polite and professional manner, ensuring a positive first impression. Coordinate visitor sign-in processes and issue visitor badges as necessary. Respond to inquiries from visitors and direct them to the appropriate personnel or department. Provide assistance and guidance to visitors, ensuring their needs are met. Incoming Call Handling Answer incoming calls promptly and professionally, directing calls to the appropriate individuals or departments. Provide general information and assistance to callers or route calls to the appropriate personnel for further assistance. Assist with managing voicemail and forwarding messages to the relevant recipients. Mail and Package Coordination Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments. Coordinate outgoing mail and packages, including arranging couriers or postal services as required. Maintain accurate records and tracking systems for incoming and outgoing mail and packages. Administrative Support Assist with general administrative tasks, including data entry, filing, scanning, and photocopying. Schedule and coordinate meetings, conference room bookings, and appointments as requested. Assist with travel arrangements, hotel bookings, and transportation logistics as required. Prepare reports, presentations, and other documentation as assigned. Facilities-related Coordination Act as a liaison between facility management, employees, and external vendors or contractors. Assist with coordinating facility-related requests, such as maintenance and repairs, office supplies, or equipment. Monitor and report any facility-related issues or concerns to the appropriate personnel. Help maintain a clean and organized front office area and lobby space. Customer Service and Professionalism Provide exceptional customer service to all individuals entering the facility or contacting the front desk. Handle inquiries, complaints, or requests in a professional and timely manner. Maintain a positive, helpful, and cooperative attitude in all interactions. High school diploma or equivalent; additional certifications or education in office administration or customer service is a plus. Previous experience in a front office or receptionist role, preferably within a facilities management environment. Excellent communication and interpersonal skills. Professional and friendly demeanor with a customer-centric approach. Strong organizational skills and attention to detail. Proficiency in using basic office software applications (e.g., Microsoft Office Suite). Ability to multitask and handle a high volume of visitors and calls. Problem-solving and decision-making abilities. Knowledge of general administrative procedures and office equipment. Familiarity with facilities management terminology and practices is advantageous.

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2.0 - 4.0 years

4 - 6 Lacs

bengaluru

Work from Office

Job TitleFront Office Executive - Facilities Job SummaryThe Front Office Executive in Facilities is responsible for managing the front desk and providing administrative support within a facilities management department. They serve as the first point of contact for visitors, handle incoming calls, coordinate mail distribution, and assist with general administrative tasks. The Front Office Executive plays a crucial role in delivering excellent customer service and maintaining a professional and efficient front office environment. Duties and Responsibilities Reception and Visitor Management Greet visitors in a polite and professional manner, ensuring a positive first impression. Coordinate visitor sign-in processes and issue visitor badges as necessary. Respond to inquiries from visitors and direct them to the appropriate personnel or department. Provide assistance and guidance to visitors, ensuring their needs are met. Incoming Call Handling Answer incoming calls promptly and professionally, directing calls to the appropriate individuals or departments. Provide general information and assistance to callers or route calls to the appropriate personnel for further assistance. Assist with managing voicemail and forwarding messages to the relevant recipients. Mail and Package Coordination Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments. Coordinate outgoing mail and packages, including arranging couriers or postal services as required. Maintain accurate records and tracking systems for incoming and outgoing mail and packages. Administrative Support Assist with general administrative tasks, including data entry, filing, scanning, and photocopying. Schedule and coordinate meetings, conference room bookings, and appointments as requested. Assist with travel arrangements, hotel bookings, and transportation logistics as required. Prepare reports, presentations, and other documentation as assigned. Facilities-related Coordination Act as a liaison between facility management, employees, and external vendors or contractors. Assist with coordinating facility-related requests, such as maintenance and repairs, office supplies, or equipment. Monitor and report any facility-related issues or concerns to the appropriate personnel. Help maintain a clean and organized front office area and lobby space. Customer Service and Professionalism Provide exceptional customer service to all individuals entering the facility or contacting the front desk. Handle inquiries, complaints, or requests in a professional and timely manner. Maintain a positive, helpful, and cooperative attitude in all interactions. High school diploma or equivalent; additional certifications or education in office administration or customer service is a plus. Previous experience in a front office or receptionist role, preferably within a facilities management environment. Excellent communication and interpersonal skills. Professional and friendly demeanor with a customer-centric approach. Strong organizational skills and attention to detail. Proficiency in using basic office software applications (e.g., Microsoft Office Suite). Ability to multitask and handle a high volume of visitors and calls. Problem-solving and decision-making abilities. Knowledge of general administrative procedures and office equipment. Familiarity with facilities management terminology and practices is advantageous.

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2.0 - 7.0 years

1 - 3 Lacs

mumbai

Work from Office

Front Office Executive I A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job: What Job Involves : Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings : 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week.

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1.0 - 3.0 years

1 - 3 Lacs

gurugram

Work from Office

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, you ll be in charge of one of the busiest places in the office the front desk. Constantly on the go, you ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you ll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demands An outstanding multitasking talent also provides a perfect complement to your skill set. On-site -Gurgaon, HR Scheduled Weekly Hours: 48

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1.0 - 3.0 years

1 - 3 Lacs

jaipur

Work from Office

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, you ll be in charge of one of the busiest places in the office the front desk. Constantly on the go, you ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you ll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demands An outstanding multitasking talent also provides a perfect complement to your skill set. On-site -Gurgaon, HR Scheduled Weekly Hours: 48

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1.0 - 2.0 years

2 - 4 Lacs

panchkula

Work from Office

What this job involves: Duties and responsibilities: In this role, you ll be playing very important role of front office executive. While managing this role you will have to handle all calls landing at Reception Desk, respond and divert according to necessity. Front office executive is expected to be in proper UBS approved uniform (provided by client), The purpose of the role is to deliver good quality, cost effective and risk-free office environments and services to customers / employees / visitors. This position will be responsible for visitor managements, handling of events, client visits, meeting room set up and arrangements etc. Support and coordinate with centralized resources for GCS staff GPN creation, BGV and on boarding related activities. Responsible for managing the day-to-day site operations to ensure the SLAs are delivered as per agreed KPI in the agreement. Responsible for smooth operations at site. Ensure that quality of the services is always maintained at highest levels and work on further improvements. Distributed and keep the records of all the consumables and facilities assets. Reports unsafe / abnormal conditions and unusual occurrences to the concerned team. Received customer suggestion and make necessary improvements Being at the heart of the business Performance Objectives: Provide superior client service (Weighting 50%), Initiative or process improvement in functional Area (Weighting 40%), Personal and professional Devolvement (Weighting 10%) Sound like you To apply you need to be: Employee Specification: Candidates should be graduate in Hotel Management, 1-2 years of experience in facilities Management industry into IT/Banking/Corporate etc. Preference is for Female candidate A highly skilled professional Team handling experience, should have good working knowledge on soft services, cafeteria management, Should have good communications skills A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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1.0 - 2.0 years

2 - 4 Lacs

pune

Work from Office

What this job involves: Duties and responsibilities: In this role, you ll be playing very important role of front office executive. While managing this role you will have to handle all calls landing at Reception Desk, respond and divert according to necessity. Front office executive is expected to be in proper UBS approved uniform (provided by client), The purpose of the role is to deliver good quality, cost effective and risk-free office environments and services to customers / employees / visitors. This position will be responsible for visitor managements, handling of events, client visits, meeting room set up and arrangements etc. Support and coordinate with centralized resources for GCS staff GPN creation, BGV and on boarding related activities. Responsible for managing the day-to-day site operations to ensure the SLAs are delivered as per agreed KPI in the agreement. Responsible for smooth operations at site. Ensure that quality of the services is always maintained at highest levels and work on further improvements. Distributed and keep the records of all the consumables and facilities assets. Reports unsafe / abnormal conditions and unusual occurrences to the concerned team. Received customer suggestion and make necessary improvements Being at the heart of the business Performance Objectives: Provide superior client service (Weighting 50%), Initiative or process improvement in functional Area (Weighting 40%), Personal and professional Devolvement (Weighting 10%) Sound like you To apply you need to be: Employee Specification: Candidates should be graduate in Hotel Management, 1-2 years of experience in facilities Management industry into IT/Banking/Corporate etc. Preference is for Female candidate A highly skilled professional Team handling experience, should have good working knowledge on soft services, cafeteria management, Should have good communications skills A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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cta

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