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1.0 - 4.0 years
3 - 6 Lacs
amritsar
Work from Office
Role and Responsibilities: 1. Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby 2. Support the occupant companies during their VIP movement/ client visit/ audits etc., 3. Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible 4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up 5. Support and Coordinate for the events done from developer side for the occupant companies 6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas 7. Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task 8. Supporting Property Manager in the respective functional areas 9. Support all initiatives and adhoc requirement of the management 10. Support all sustainability initiatives 11. Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager time to time 12. Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards 13. Responsible for greeting clients and visitor to our office parks. 14. Giving client directions to various parts of the office and contacting employees regarding visitors 15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable 16. Coordinate with other departments within the campus as and when required for completion of assigned tasks 17. Any additional tasks assigned by the property management team eg., collating reports, completion of training plans, events, prepare for audits or review with management, etc 18. Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds 19. Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. 20. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. 21. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. 22. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. 23. Checking the fire alarm in the lobby and following protocols as advised 24. Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass 25. Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. 26. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. 27. Please ensure the following area is checked on daily basis.
Posted 2 days ago
1.0 - 4.0 years
3 - 6 Lacs
bengaluru
Work from Office
Role and Responsibilities: 1. Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby 2. Support the occupant companies during their VIP movement/ client visit/ audits etc., 3. Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible 4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up 5. Support and Coordinate for the events done from developer side for the occupant companies 6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas 7. Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task 8. Supporting Property Manager in the respective functional areas 9. Support all initiatives and adhoc requirement of the management 10. Support all sustainability initiatives 11. Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager time to time 12. Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards 13. Responsible for greeting clients and visitor to our office parks. 14. Giving client directions to various parts of the office and contacting employees regarding visitors 15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable 16. Coordinate with other departments within the campus as and when required for completion of assigned tasks 17. Any additional tasks assigned by the property management team eg., collating reports, completion of training plans, events, prepare for audits or review with management, etc 18. Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds 19. Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. 20. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. 21. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. 22. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. 23. Checking the fire alarm in the lobby and following protocols as advised 24. Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass 25. Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. 26. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. 27. Please ensure the following area is checked on daily basis.
Posted 2 days ago
1.0 - 3.0 years
3 - 5 Lacs
mohali
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.
Posted 2 days ago
1.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.
Posted 2 days ago
3.0 - 8.0 years
4 - 7 Lacs
gurugram
Work from Office
What this job involves: Creating a First Impression That Lasts As the Senior Receptionist, you are not just the first person people see; you are the first point of impact. Your role goes beyond greeting visitorsyou set the tone and embody our values of hospitality, efficiency, and professionalism. Your ability to manage interactions with poise, build rapport quickly, and represent both JLL and our clients brand with confidence and respect is essential. Through impeccable presentation, you foster a welcoming environment that everyone will remember and appreciate. Leadership in Creating Unforgettable Impressions: Frontline Leadership: Serve as the primary ambassador for JLL and the client, leading by example to ensure every visitor and employee experiences exceptional service. Team Development: Mentor and guide junior reception staff, fostering a culture of professionalism, warmth, and customer-centricity. Strategic Engagement: Develop and implement strategies to enhance first impressions, aligning with the clients values and JLLs standards of excellence. Excellence in Event Management and Presentation: Event Leadership: Take charge of planning and executing high-profile internal and client events, ensuring they reflect the highest standards of quality and creativity. Innovation and Strategy: Introduce innovative approaches to event logistics and presentation, optimizing resources and enhancing the overall experience. Collaboration: Work closely with cross-functional teams to ensure seamless coordination and execution of events that support the clients business objectives. Advanced Stakeholder Management: Primary Liaison: Act as the key point of contact for stakeholders at all levels, ensuring effective communication and collaboration across departments such as Food, Security, Audio Video, and NetOps. Relationship Building: Cultivate strong, strategic relationships with internal and external stakeholders to facilitate smooth operations and exceptional support. Proactive Problem-Solving: Anticipate potential challenges, analyze risks, and develop comprehensive mitigation plans to maintain uninterrupted operations. Championing an Efficient and Safe Workplace: Operational Oversight: Lead the management of meeting room bookings, supply inventories, and documentation processes to ensure an organized and efficient work environment. Safety and Compliance: Uphold and enforce safety protocols and compliance standards, ensuring a secure and positive experience for all clients, vendors, visitors, and guests. Continuous Improvement: Identify opportunities for process enhancements and implement best practices to optimize workplace efficiency and effectiveness. Ensuring Compliance and Responsive Leadership: Incident Management: Oversee escalation and incident reporting procedures, ensuring adherence to all applicable guidelines and best practices. Policy Implementation: Ensure that all team members are trained and compliant with safety and operational protocols, maintaining a trusted and secure workplace environment. Sound like you To apply, you need to be: Knowledgeable and experienced Minimum of 3 years in a high-volume, corporate reception role within a multinational environment. Proven leadership experience, preferably in managing or mentoring a team of receptionists or administrative staff. Strong leadership and team management capabilities. Exceptional customer service skills with a proactive, solutions-oriented mindset. Passionate about customers Is customer service second nature to you Are you a team player whos eager to learn with a flexible approach To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis. A positive and strong communicator If youre confident and customer oriented, youll be skilled in interacting with stakeholders across all levels.. Superior written and spoken English communication skills, with the ability to interact confidently with stakeholders at all levels. Advanced problem-solving abilities and strategic thinking. Highly organized with excellent attention to detail and the ability to manage multiple priorities effectively.
Posted 2 days ago
1.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter.
Posted 2 days ago
1.0 - 4.0 years
3 - 5 Lacs
noida
Work from Office
Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
faridabad
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
nagpur
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter On-site Bengaluru, KA
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
pune
Work from Office
Role and Responsibilities: 1. Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby 2. Support the occupant companies during their VIP movement/ client visit/ audits etc., 3. Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible 4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up 5. Support and Coordinate for the events done from developer side for the occupant companies 6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas 7. Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task 8. Supporting Property Manager in the respective functional areas 9. Support all initiatives and adhoc requirement of the management 10. Support all sustainability initiatives 11. Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager time to time 12. Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards 13. Responsible for greeting clients and visitor to our office parks. 14. Giving client directions to various parts of the office and contacting employees regarding visitors 15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable 16. Coordinate with other departments within the campus as and when required for completion of assigned tasks 17. Any additional tasks assigned by the property management team eg., collating reports, completion of training plans, events, prepare for audits or review with management, etc 18. Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds 19. Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. 20. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. 21. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. 22. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. 23. Checking the fire alarm in the lobby and following protocols as advised 24. Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass 25. Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. 26. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. 27. Please ensure the following area is checked on daily basis.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
bengaluru
Work from Office
Role and Responsibilities: 1. Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby 2. Support the occupant companies during their VIP movement/ client visit/ audits etc., 3. Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible 4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up 5. Support and Coordinate for the events done from developer side for the occupant companies 6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas 7. Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task 8. Supporting Property Manager in the respective functional areas 9. Support all initiatives and adhoc requirement of the management 10. Support all sustainability initiatives 11. Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager time to time 12. Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards 13. Responsible for greeting clients and visitor to our office parks. 14. Giving client directions to various parts of the office and contacting employees regarding visitors 15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable 16. Coordinate with other departments within the campus as and when required for completion of assigned tasks 17. Any additional tasks assigned by the property management team eg., collating reports, completion of training plans, events, prepare for audits or review with management, etc 18. Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds 19. Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. 20. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. 21. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. 22. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. 23. Checking the fire alarm in the lobby and following protocols as advised 24. Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass 25. Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. 26. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. 27. Please ensure the following area is checked on daily basis.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
ahmedabad
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter
Posted 2 days ago
1.0 - 5.0 years
3 - 7 Lacs
pune
Work from Office
Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
Posted 2 days ago
1.0 - 5.0 years
3 - 7 Lacs
gurugram
Work from Office
Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
chennai
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office ExecutiveIntegrated Facilities Management – Work Dynamics, Aquila Hyderabad, India What this job involves: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is thisbe fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conference /meeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup, tested and in case of problems, liaise with the right UBS regional /global parties to resolve issues and offer alternatives to clients. Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Providing inputs to the queries raised by UBS Raising requisitions e.g. GPN creation and other requirements / Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like youTo apply, you need to be: Knowledgeable and experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-orientedCan you interact with stakeholders across all levelsA great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Hyderabad, TS Scheduled Weekly Hours: 0 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
hyderabad
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office ExecutiveIntegrated Facilities Management – Work Dynamics, Aquila Hyderabad, India What this job involves: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is thisbe fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conference /meeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup, tested and in case of problems, liaise with the right UBS regional /global parties to resolve issues and offer alternatives to clients. Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Providing inputs to the queries raised by UBS Raising requisitions e.g. GPN creation and other requirements / Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like youTo apply, you need to be: Knowledgeable and experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-orientedCan you interact with stakeholders across all levelsA great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Hyderabad, TS Scheduled Weekly Hours: 0 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
bengaluru
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Account Management – Work Dynamics(Country, Region) What this job involves: Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients. In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management review. Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
navi mumbai
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Account Management – Work Dynamics(Country, Region) What this job involves: Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients. In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management review. Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
jaipur
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job: What Job Involves : Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives’ direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EA’s for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the “eyes and ears” of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setup’s coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet Sound like youTo apply you need to have: Mastery in the field You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week. We’ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
gurugram
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job: What Job Involves : Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives’ direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EA’s for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the “eyes and ears” of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setup’s coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet Sound like youTo apply you need to have: Mastery in the field You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week. We’ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
visakhapatnam
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Work Dynamics What this job involves: POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIES Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazines Responsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker. Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Service desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Co-ordinate with Facility team for event management Sound like youTo apply, you need to be: EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. KEY PERFORMANCE MEASURES See individual Performance Measurement Agreements. Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client) What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply Today! Location On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 days ago
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