2511 Front Office Jobs - Page 3

Responsibilities: * Manage front desk operations * Coordinate administrative tasks * Maintain guest records * Ensure smooth office administration * Provide exceptional guest relations

Primarily handling inbound calls, coordinating with email & other social Platforms Fixing up appointments with corporate across Pan India Taking care of front office/reception Ticketing & Hotel Bookings MS Office Knowledge good communication

Front Office Executive to be the first point of contact for our organization. The ideal candidate will be responsible for creating a positive first impression for visitors while also ensuring smooth and efficient management of front-desk operations. Required Candidate profile well-groomed, and confident professional to join as a Front Office Executive. The preferred age group is 38 to 45 years ensuring the right balance of maturity, dependability and professional presence

• Greet visitors in a warm, courteous & professional manner, ensuring a seamless first impression • Make visitors Comfortable & Update visitor in database • Manage meeting & Event room calendars • Oversee Pantry Operations • Keep reception clean Required Candidate profile • Excellent communication & interpersonal skills • Customer-oriented with a friendly & positive attitude • Ability to stay calm • Ability to multitask FEMALE ONLY. MUST be BMS or HOSPITALITY FIELD Perks and benefits Based on Experience. Lot of Growth Opportunity

Visa Form filling, Reviewing, prioritizing & responding to emails. Coordinate communications, taking calls, responding to emails. Organizing, preparing & Maintaining records, Payment Follow ups. Assistant to Managing Director in his daily activities.

Required counsellors for our client Work from home Exp: 0-2 years Location: Pan India Whatsapp your details to 709357755, we will get back tonyou. Regards Sridhar 7093357755

Responsibilities: * Greet visitors and manage front desk operations * Maintain office supplies inventory * Schedule appointments and meetings * Manage phone calls and messages * Coordinate deliveries and mail distribution

* We are seeking a reliable, mature, and dedicated Receptionist cum Administrative Assistant to manage front office responsibilities while providing comprehensive administrative support. * Stationery & Inventory Management

Front Desk Administrator(Female) Role & responsibilities Reception Duties: Greet and welcome visitors, clients, and employees in a friendly and professional manner. Answer and direct phone calls to appropriate departments or personnel. Manage and distribute incoming and outgoing mail and packages. Maintain a clean, organized, and welcoming front desk area. Attendance Management: Track and record daily attendance of employees using the attendance system. Assist in generating attendance reports for management as required. Address attendance discrepancies by coordinating with the HR department. Provide guidance to employees on attendance policies and procedures. Administrative Support: Schedule and manage appointments, meetings, and conference room bookings. Assist with administrative tasks such as filing, data entry, and document management. Support HR and other departments with clerical duties as needed. Order and maintain inventory of office supplies. Customer Service: Handle inquiries from visitors and staff, providing accurate information or directing them to the appropriate resources. Ensure a positive and professional experience for all visitors and employees.

We are seeking an enthusiastic and versatile Reception Manager to lead our front desk team and ensure an exceptional guest experience.

Role & responsibilities Warmly welcoming visitors, answering inquiries, and directing them to the appropriate personnel or department. Answering and screening incoming calls, taking accurate messages, and forwarding calls to the relevant individuals. Receiving, sorting, and distributing mail, as well as managing courier deliveries and shipments. Ensuring the reception area is tidy, presentable, and well-stocked with necessary supplies. Performing tasks such as photocopying, filing, faxing, and data entry. Managing & coordinating appointments, and maintaining the office calendar. Assisting with travel arrangements, ordering supplies, and other administrative tasks as needed. Excellent Communication Skills: Both verbal and written communication are essential for interacting with visitors, handling phone calls, and responding to emails. The ability to manage multiple tasks, prioritize effectively, and maintain a tidy and organized workspace. Maintaining a positive and welcoming attitude while representing the company. A commitment to providing excellent customer service and ensuring visitor satisfaction. Familiarity with Word, Excel, and Outlook for administrative tasks. Ensuring accuracy in all tasks, from answering phones to managing mail and data entry. Preferred candidate profile Excellent communication skills, inter personal and presentation skills Excellent command over Microsoft Office Experience in related industry would be an added advantage

Responsibilities: * Greet guests & clients, handle requests, assist guests * Manage front desk operations, answer phones * Maintain office cleanliness & organization * Coordinate office supplies, order as needed Annual bonus

FOE with Administration Responsibilities Core Reception Duties Welcome visitors and direct them to appropriate staff/departments. Answer and route incoming calls professionally. Keen focused to maintain reception area appearance and supplies Check and prepare regular reports for Recreation Room, MindStrong Room, Nursing Room, Doctor Room & Fitness (Gymnasium) Maintain organized filing systems for documents. Follow company procedure, policies and approval workflows. Good communication skills, Vendor Management, Client Management This position combines traditional front desk responsibilities with administrative duties to support efficient operations to the organization. Qualifications: Graduation, hospitality background candidate is preferable. Reception or front-desk experience. Strong organizational and multitasking abilities Proficiency in MS Office Work Location: Bandra Kurla Complex, Mumbai

Profile :- Front Desk Executive Role - Greet and welcome visitors and clients in a professional and friendly manner , Answer and route incoming phone calls promptly and efficiently. Salary - Upto 22k

Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Receptionist/Front Office Executive Integrated Facilities Management Work Dynamics ( APAC / India ) What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be : A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Were seeking a skilled and friendly Front Office Executive to join our team at Medtronic. She will manage the reception or front desk at our Reception. Thus, as the first point of contact for our Employees and visitors, she will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores. Roles Handle the front desk, maintain visitor records, Meeting Room Bookings, Facility tools operations, Entry approvals. Manage administrative chores and organizational tasks. Create a welcoming, professional environment for clients and customers. Tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies. Required skills and qualifications Bachelors degree in any field. Excellent communication and interpersonal skills. Ability to prioritize tasks and great organizational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi, and at least one other regional language. Preferred skills and qualifications 1-2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

Were seeking a skilled and friendly Front Office Executive to join our team at Medtronic. She will manage the reception or front desk at our Reception. Thus, as the first point of contact for our Employees and visitors, she will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores. Roles Handle the front desk, maintain visitor records, Meeting Room Bookings, Facility tools operations, Entry approvals. Manage administrative chores and organizational tasks. Create a welcoming, professional environment for clients and customers. Tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies. Required skills and qualifications Bachelors degree in any field. Excellent communication and interpersonal skills. Ability to prioritize tasks and great organizational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi, and at least one other regional language. Preferred skills and qualifications 1-2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

Competencies: Excellent communication skills. Strong customer service drive. Pro - active problem-solving skills. Exceeding customer satisfaction Excellent time management/ Able to work flexible hours Quick learner and ability to motivate self & others Proven working experience as a lobby manager/ FM industry. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Providing flawless, upscale, professional service Adaptable, composed, flexible with strong Mental Resilience Responsibilities: Key Operations delivery Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. Assist in sending clients/visitors messages or faxes and self-check-in. Assisting with special needs for visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Ensure welcome PPT is updated & displayed for the client visits and all the equipment’s are in working condition Ensure all relevant communication is updated and displayed at all times, at the Front office, as per the guidelines given by SDL. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system to assist front office attendants Aid in general administrative activities and to Helpdesk as required. Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. Ensure Accenture specific processes/manual is followed Manage/track amount collected for temporary badges. Ensure compliance of regulations/requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Front Office. Responsible for ensuring availability of safety and Accenture directory signage. Preparation of all required reports/participation in internal/external audits. Ensure training of front office /GRE staff as per relevant training calendars To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster Govern overall performance of Front office executive & Guest relation executive as per defined roles & responsibilities.

Competencies: Excellent communication skills. Strong customer service drive. Pro - active problem-solving skills. Exceeding customer satisfaction Excellent time management/ Able to work flexible hours Quick learner and ability to motivate self & others Proven working experience as a lobby manager/ FM industry. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Providing flawless, upscale, professional service Adaptable, composed, flexible with strong Mental Resilience Responsibilities: Key Operations delivery Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. Assist in sending clients/visitors messages or faxes and self-check-in. Assisting with special needs for visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Ensure welcome PPT is updated & displayed for the client visits and all the equipment’s are in working condition Ensure all relevant communication is updated and displayed at all times, at the Front office, as per the guidelines given by SDL. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system to assist front office attendants Aid in general administrative activities and to Helpdesk as required. Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. Ensure Accenture specific processes/manual is followed Manage/track amount collected for temporary badges. Ensure compliance of regulations/requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Front Office. Responsible for ensuring availability of safety and Accenture directory signage. Preparation of all required reports/participation in internal/external audits. Ensure training of front office /GRE staff as per relevant training calendars To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster Govern overall performance of Front office executive & Guest relation executive as per defined roles & responsibilities.

Key Responsibilities: Reception and Visitor Management: Greet and welcome visitors, clients, and employees in a professional and friendly manner. Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit. Answer incoming telephone calls and transfer them to the appropriate employee or department. Respond to inquiries and provide information to visitors and callers. Administrative Support: Coordinate and schedule appointments, meetings, and conference room bookings. Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times. Receive and distribute incoming mail, packages, and deliveries. Maintain office supplies inventory and place orders when necessary. Communication and Coordination: Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns. Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues. Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients. Record Keeping and Documentation: Maintain accurate records of incoming and outgoing visitors, calls, and messages. Update and manage electronic databases, contact lists, and directories. Generate and distribute reports, memos, and other documents as required. Safety and Security: Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems. Follow established security procedures, including issuing visitor badges and enforcing visitor policies. Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities. Customer Service: Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience. Assist in coordinating and organizing special events or activities hosted by the organization.

Key Responsibilities: Reception and Visitor Management: Greet and welcome visitors, clients, and employees in a professional and friendly manner. Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit. Answer incoming telephone calls and transfer them to the appropriate employee or department. Respond to inquiries and provide information to visitors and callers. Administrative Support: Coordinate and schedule appointments, meetings, and conference room bookings. Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times. Receive and distribute incoming mail, packages, and deliveries. Maintain office supplies inventory and place orders when necessary. Communication and Coordination: Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns. Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues. Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients. Record Keeping and Documentation: Maintain accurate records of incoming and outgoing visitors, calls, and messages. Update and manage electronic databases, contact lists, and directories. Generate and distribute reports, memos, and other documents as required. Safety and Security: Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems. Follow established security procedures, including issuing visitor badges and enforcing visitor policies. Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities. Customer Service: Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience. Assist in coordinating and organizing special events or activities hosted by the organization.

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc, Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg , collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients Upkeep of plants and planters in the lobby, shelves, artifacts, etc , in common areas can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated Follow-up till closure Communicate all issues to the concerned departments Escalate to building manager, in case of delay Please ensure the following area is checked on daily basis 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc, Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg , collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients Upkeep of plants and planters in the lobby, shelves, artifacts, etc , in common areas can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated Follow-up till closure Communicate all issues to the concerned departments Escalate to building manager, in case of delay Please ensure the following area is checked on daily basis 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter