Front Office Manager

We are seeking a smart, motivated, and professional Front Office Manager to oversee our front office operations and serve as the first point of contact for visitors and clients. This role also involves supporting customer relations and assisting the Business Development team, making it ideal for a candidate who enjoys client interaction and contributing to business growth.

Key Responsibilities:

• Greet and assist clients, visitors, and staff professionally, ensuring a welcoming experience.
• Manage front desk operations, including phone calls, emails, and appointment scheduling.
• Maintain records, documentation, and reports related to front office and customer interactions.
• Coordinate with other departments for smooth daily operations.
• Supervise front office staff and maintain high service standards.
• Handle customer inquiries and resolve issues promptly and professionally.
• Support Business Development efforts by assisting with client follow-ups, lead tracking, and appointment coordination.
• Maintain excellent customer relations and contribute to improving client satisfaction.

Requirements:

• 1–2 years of experience in front office, administrative roles, or customer relations.
• Strong verbal and written communication skills in English and Malayalam.
• Professional appearance and demeanor.
• Ability to multitask and work efficiently under pressure.
• Proficient in MS Office and office management software.
• Interest in business development and client relationship management is a plus.

Perks & Benefits:

• Competitive salary (₹25,000 – ₹35,000 per month)
• Friendly and professional work environment
• Opportunities for growth, learning, and exposure to business development activities

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Application Question(s):

• Current Salary?

Work Location: In person