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Front Office Executive

Front Office Executive

Naukri Hospitality Jobs

2 - 5 years

|

1 - 3 Lacs

Posted:Just now| Platform:

Apply

Skills Required

front office executive front desk operations customer satisfaction service delivery compliance hospitality guest complaints sales targets sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team at Wyndham. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Coordinate with other departments to ensure seamless service delivery to guests.
Maintain accurate records of guest interactions and transactions.
Develop and implement effective communication strategies to enhance customer satisfaction.
Ensure compliance with company policies and procedures.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Proven experience in front office operations, preferably in a hotel or restaurant setting.
Excellent communication and interpersonal skills are required to work effectively with diverse groups.
Strong problem-solving skills are necessary to handle complex guest complaints and issues.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Proficiency in using computer systems and software applications relevant to front office operations.
Strong attention to detail is essential to maintain accurate records and reports.

*Note - Job has been sourced from social media platforms/other public websites.

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