Work Dynamics
JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
the first point of contact for visitors and guests, managing the reception area and providing administrative support. They are responsible for creating a positive first impression and ensuring smooth operations at the front desk.Key Responsibilities:Greeting and Assisting Visitors: Welcoming guests, providing information, and directing them to the appropriate personnel or department.Managing Phone Calls and Emails: Answering and directing calls, handling inquiries, and managing messages.Maintaining the Reception Area: Ensuring the reception area is tidy, presentable, and well-stocked with necessary supplies.Administrative Support: Assisting with tasks such as mail distribution, scheduling appointments, and managing office supplies.Ensuring Security: Following security procedures and controlling access to the office.Key Skills:Communication Skills: Excellent verbal and written communication skills are essential for interacting with visitors and handling inquiries.Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a tidy workspace.Customer Service Skills: Providing a positive and helpful experience for visitors and guests.Professionalism: Maintaining a professional demeanour and representing the company in a positive light.Problem-Solving Skills: Addressing visitor inquiries and resolving issues efficiently.The Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them
Sound like you? To apply you need to have:
Strong knowledge of facility / building / property operationsPlaying a key role, the ideal candidate holds a
Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years’ experience in facilities management.
You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
You have to act as backup / reliver for the resources deployed in the City.
Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives
Preferred Skills:-
- Experience in Facilities Management is required.
- Strong Customer Service focus
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Knowledge of Occupational Safety requirements
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Demonstrated experience with continuous improvement initiatives highly desirable
- Demonstrated experience with client reporting and preparation of reports required.
Being Analytical and Meticulous
Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply Today!
