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Front Office Executive / Guest Relationship Executive

3 years

2 - 3 Lacs

Gandhinagar Ahmedabad

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Receptionist Activities Coordination Skills Front Office Operations Hospitality Front Desk Front Office Guest Service Reception Guest Handling Telephone Handling Telephone Operating GRE Guest Relationship Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Position Title: Front office Executive Reports To: Front office Manager / Site Manager / Unit Manager Location: Ahmedabad and Gift city, Gandhinagar Candidate must have minimum 2 years of experience in Front office or receptionist profile. Contact No.- 8160517746 or share your resume on chaitanya.sonavane@sodexo.com Role Description: Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

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Facilities Services

92866 Issy les Moulineaux Cedex 9 Gaithersburg

10001 Employees

197 Jobs

    Key People

  • Sophie Bellon

    Chairwoman and CEO

  • Paul G. O'Connor

    Chief Financial Officer

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