Front Office Executive

2 - 5 years

3 - 4 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage front office operations, ensuring a smooth check-in/check-out process for guests. Handle guest queries and concerns in a professional manner, resolving issues promptly. Maintain accurate records of hotel transactions, including room assignments and guest information. Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for occupancy. Provide exceptional customer service to all guests, exceeding their expectations. Desired Candidate Profile 2-5 years of experience in facility management or related field (front office). Strong knowledge of cafeteria management, canteen services, pantry operations, petty cash management, soft services (housekeeping), travel arrangements (travel management), transportation coordination (transport management), security protocols (security management) . Excellent communication skills with ability to work effectively with diverse stakeholders.

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