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Naukri Hospitality Jobs
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Front Office Associates

Front Office Associates

Naukri Hospitality Jobs

1 - 3 years

|

2 - 3 Lacs

Posted:1 week ago| Platform:

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Skills Required

front desk front office front office operations customer service guest relations front office management guest handling telephone operating telephone handling guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for highly skilled and experienced Front Office Associates to join our team in the Hospitality industry. The ideal candidate will have a strong background in front office operations and excellent customer service skills.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Provide exceptional customer service to guests and ensure their needs are met.
Coordinate with other departments to ensure seamless service delivery.
Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
Handle guest complaints and resolve issues promptly and efficiently.
Ensure accurate record-keeping and report generation.

Job Requirements

Proven experience in front office operations or a related field.
Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Familiarity with hotel management systems and software.
Ability to maintain confidentiality and handle sensitive information.

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