Front Office Associate

We are looking for a highly skilled and experienced Front Office Associate to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs.
• Maintain accurate records of guest interactions, transactions, and preferences.
• Coordinate with other departments to ensure seamless service delivery.
• Handle cash, credit, or check transactions accurately and efficiently.
• Ensure the reception area is clean, organized, and welcoming to guests.

• Excellent communication and interpersonal skills are essential.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills with a focus on finding solutions quickly.
• Proficiency in using computer systems and software applications relevant to front office operations.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong attention to detail and ability to maintain accuracy in work.