Front Office Associate

• Guest services: Greet visitors and guests, manage check-in/check-out procedures, and handle inquiries and requests to provide a welcoming and professional experience.
• Reservations: Manage room bookings, cancellations, and changes, often using hotel or company software.
• Communication: Answer and direct phone calls, emails, and other inquiries, acting as the first point of contact for the organization.
• Administrative support: Perform a variety of administrative tasks, such as data entry, filing, scheduling appointments, and managing correspondence and visitor logs.
• Front desk operations: Maintain a clean and organized reception area, handle payments and billing, and coordinate with other departments like housekeeping or maintenance.
• Problem-solving: Address guest issues and complaints and work to resolve them efficiently.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Work Location: In person