Front Office Assistant

Job Description

A Front Office Assistant provides essential administrative and customer service support, serving as the first point of contact for visitors and clients. They handle tasks like greeting visitors, managing phone calls, scheduling appointments, and maintaining the front office area. Key Responsibilities: Greeting Visitors: Welcoming visitors and clients in a professional and friendly manner. Managing Phone Calls: Answering and directing incoming calls to the appropriate party. Scheduling Appointments: Booking and confirming appointments for staff members. Administrative Tasks: Performing clerical tasks like filing, data entry, and photocopying. Mail and Package Management: Handling incoming and outgoing mail and packages. Maintaining the Office: Ensuring a clean and organized front office environment. Customer Service: Answering inquiries and providing general support to visitors and clients. General Support: Providing administrative support to other departments as needed. Essential Skills: Strong Communication Skills: Excellent verbal and written communication skills are crucial for interacting with visitors and clients. Organization Skills: Ability to manage schedules, paperwork, and the front office area effectively. Computer Skills: Proficiency in using Microsoft Office Suite and other relevant software. Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced environment. Customer Service Skills: Patience, empathy, and a positive attitude when interacting with clients. Attention to Detail: Accuracy in data entry, scheduling, and other administrative tasks. Additional Information: Front Office Assistants may also be responsible for managing incoming and outgoing mail and packages, ordering supplies, and preparing refreshments for staff. The specific duties and responsibilities may vary depending on the size and nature of the organization. This role can be a stepping stone to other administrative or office management positions. Job Types: Full-time, Permanent, Fresher Pay: ₹8,748.78 - ₹20,257.40 per month Benefits: Food provided Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person