Front Line Officer - Warehouse & GRN (Outbound)

Job Description

1. Inventory Management Maintain accurate records of outgoing inventory, preventing stockouts or overstocking situations, and ensuring products are readily available for outbound shipping. Identify and segregate non-moving and rejected materials. Manage monthly inventory records with ageing reports and prepare appropriate action plans. Conduct periodic audits with accuracy above 99.9% and publish reports as per business requirements. Develop systems to meet customer and grade-specific requirements as desired by customers. Ensure materials are loaded in accordance with customer and grade-specific requirements. 2. Process Optimization Evaluate and enhance outbound logistics processes to improve efficiency, reduce costs, and streamline operations. Drive operational excellence across the warehouse by leading initiatives such as ISO certification, 5S implementation, etc Ensure complete and accurate documentation for all inbound and outbound materials. Ensure 100% identification and traceability of every material. Achieve 100% accuracy in dispatches. 3. Problem Resolution Address and resolve issues related to damaged shipments, delivery delays, or discrepancies in a timely and efficient manner to maintain customer trust and satisfaction. Identify root causes of delays whether due to internal warehouse issues, transportation problems, or external factors. Communicate with relevant stakeholders, including carriers, to expedite shipments or find alternative solutions. Investigate packaging and handling practices to identify causes of damage and implement improved techniques. Collaborate with carriers to ensure proper material handling. Maintain open communication channels with carriers and track their performance metrics. Develop robust systems to avoid damages, delays, and discrepancies. 4. Documentation & Compliance Ensure all necessary shipping documentation, including bills of lading and customs forms, are complete, accurate, and comply with relevant regulations. Document daily deliveries and shipments to maintain updated inventory records. Prepare detailed reports on inventory operations, stock levels, and adjustments. Ensure strict adherence to safety standards. Maintain good housekeeping practices within the warehouse. Qualifications: Professional Graduate Prog,Bachelor Of Commerce,Master Of Commerce,MBA