Front Desk Receptionist

Job Role: Front Office Executive

The Front Office Executive serves as the first point of contact for clients, visitors, and employees. They handle administrative tasks, manage front desk operations, and provide excellent customer service to ensure smooth day-to-day functioning.

Key Responsibilities:1. Reception and Customer Service

• Greet and welcome visitors and clients in a professional and friendly manner.
• Answer and direct phone calls promptly and accurately.
• Provide basic and accurate information in person and via phone/email.

2. Administrative Support

• Manage front desk operations and ensure the reception area is clean and organized.
• Handle incoming and outgoing correspondence (couriers, emails, letters, etc.).
• Schedule appointments and maintain calendars.
• Assist in daily administrative tasks as required.

3. Visitor Management

• Maintain visitor records and issue visitor badges.
• Ensure proper security protocols for guest entry and exit.
• Coordinate with internal teams regarding visitor appointments.

4. Office Coordination

• Coordinate with housekeeping, security, and other office support services.
• Monitor office supplies and place orders when necessary.
• Maintain and update contact lists.

5. Communication Handling

• Relay messages accurately and promptly to concerned departments or individuals.
• Handle customer inquiries and resolve minor complaints.

6. Support to Management

• Assist in organizing meetings, conferences, and events.
• Prepare reports, presentations, and necessary documentation when required.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and courteous behavior.
• Ability to handle pressure and manage time effectively.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person