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Front Desk Receptionist

3 - 8 years

2 - 3 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Female Front Desk Specialist

Key Responsibilities:

  • Greet and assist patients & visitors with warmth and professionalism.
  • Manage front desk operations: phone calls, cold calls, walk-ins, appointments, billing queries.
  • Maintain patient records and ensure smooth OPD flow.
  • Coordinate with various TPAs (Third Party Administrators) for cashless OPD/insurance claims.
  • Verify insurance documents, collect and submit claims as per TPA guidelines
  • Follow up on pending claims and payments with TPAs.
  • Daily coordination with doctors, accounts, and management.
  • Ensure reception area is clean, presentable, and welcoming at all times.

Key Skills:

  • Front Desk Management
  • TPA Coordination
  • Patient Handling
  • Communication Skills
  • MS Office & EMR software
  • Insurance Claims Processing
  • Multi-tasking

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