Front Desk Receptionist

Responsibilities

·        Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

·        Answer questions and address complaints

·        Answer all incoming calls and redirect them or keep messages

·        Receive letters, packages etc. and distribute them

·        Prepare outgoing mail by drafting correspondence, securing parcels etc.

·        Check, sort and forward emails

·        Monitor office supplies and place orders when necessary

·        Keep updated records and files

·        Monitor office expenses and costs

·        Take up other duties as assigned (travel arrangements, schedules etc.)

·        Greet and welcome guests

·        Manage inward and Outward entries of courier.

Requirements

·        Proven experience as front desk representative, agent or relevant position

·        Knowledge of ticket booking of Flight, Cab, Hotel, Bus etc is must.

·        Familiarity with office machines (e.g. scanner, printer etc.)

·        Knowledge of office management and basic bookkeeping

·        Proficient in English (oral and written)

·        Excellent knowledge of MS Office (especially Excel and Word)

·        Strong communication and people skills

·        Good organizational and multi-tasking abilities

·        Problem-solving skills

·        Customer service orientation

·        High School diploma; additional qualifications will be a plus

Location : Pune (Preferrbely Near by Baner/Bavdhan Location)