Front Desk Manager

About The Majesstine Sports

The Majesstine Sports is a premier indoor multi-sports facility in Bangalore offering world-class amenities for sports, fitness, and recreation. We aim to create an energetic, community-driven environment where members and guests enjoy exceptional service and memorable experiences.

Job Description:

The Front Desk Executive will serve as the first point of contact for members and visitors at The Majesstine Sports Facility. This role requires a polished professional who can efficiently manage reception operations, handle membership inquiries, support sales and follow-ups, and maintain a high standard of grooming and customer service consistent with the organization’s brand values.

Key Responsibilities:

• Welcome and assist members, guests, and visitors with courtesy and professionalism.
• Manage all front desk operations, including check-ins, appointment scheduling, and handling inquiries.
• Support membership sales by providing accurate information on services, packages, and ongoing offers.
• Conduct systematic follow-ups with prospective and existing clients to strengthen member relationships.
• Maintain organized records of memberships, attendance, and front desk transactions.
• Ensure the reception area is always well-maintained, clean, and representative of the facility’s standards.
• Coordinate with internal departments to ensure smooth day-to-day operations.
• Adhere to grooming and presentation standards as per company policy.
• Handle administrative responsibilities and provide operational support when required.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Hospitality, or a related field preferred.
• 1–3 years of experience in a front desk, customer service, or hospitality role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and basic CRM systems.
• Professional demeanor with a focus on customer satisfaction and service quality.

Key Competencies:

• Customer-focused and service-oriented.
• Presentable, confident, and well-groomed at all times.
• Strong interpersonal skills and a positive attitude.
• Sales-driven with an ability to build rapport and retain clients.
• Reliable, punctual, and detail-oriented.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Ability to commute/relocate:

• Bandepalya, HSR Layout, Bengaluru - 560068, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• English (Preferred)