Front Desk Executive

Key Responsibilities:

• Coordinate with consultants to schedule consultations and support their incentive goals
• Handle client inquiries via phone and email with prompt, accurate responses
• Maintain brand standards across the front desk and studio environment
• Oversee guest relations and supervise front office staff professionally
• Compile and report front desk performance metrics and statistics
• Prepare efficient work schedules for front office staff
• Uphold high standards of grooming, conduct, and appearance

Qualifications & Requirements:

• Proven experience in lead generation, pre-sales, and target achievement
• Prior experience in front office operations preferred
• Excellent communication in English, Hindi, and a regional language
• Strong telephone etiquette and client-handling skills
• Knowledge of front office and operations management
• Highly motivated, results-driven, and comfortable in a target-based role
• Presentable, professional, and well-groomed

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Lead Generation & Pre-Sales : 2 years (Required)
• Front Desk Operations Management: 2 years (Required)
• Client Handling & Relationship Building: 2 years (Required)
• Telephone Etiquette & Communication Skills: 2 years (Required)
• Professional Grooming & Conduct, Target-Oriented Mindset: 2 years (Required)
• Basic Reporting & Metrics Compilation: 2 years (Required)
• Scheduling & Coordination Skills: 2 years (Required)
• Wellness, Hospitality, or Studio Environments: 2 years (Required)
• Brand Standards & Studio Protocols: 2 years (Required)
• Email & Communication Tools (Gmail, Outlook, Softphone): 2 years (Required)
• CRM or Front Office Software Familiarity: 2 years (Required)

Language:

• English, Hindi (Required)

Work Location: In person