Front Desk Executive

0 years

3 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Front Desk Executive

Location: EuroSchool HENNUR

Job Type: Full-Time

Reports To: Administrative Manager

Preference : Female Candidates

Job Overview: The Front Desk Executive at EuroSchool HSR serves as the first point of contact for students, parents, visitors, and staff. This role involves managing front desk operations, ensuring a welcoming environment, and providing exceptional customer service. The ideal candidate will be organized, professional, and capable of handling a variety of tasks efficiently.

Key Responsibilities:

  • Reception Duties:
  • Greet and welcome visitors, students, and parents in a professional and courteous manner.
  • Assist with check-in and check-out procedures for visitors and guests.
  • Communication Management:
  • Answer phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate personnel.
  • Handle and route messages and communications as necessary.
  • Administrative Support:
  • Maintain and update records, files, and databases.
  • Assist with scheduling appointments, meetings, and school events.
  • Perform general office tasks including photocopying, filing, and data entry.
  • Customer Service:
  • Address and resolve queries, concerns, and complaints from students, parents, and staff in a professional manner.
  • Provide information about school programs, policies, and procedures as needed.
  • Office Management:
  • Ensure the reception area is clean, organized, and well-stocked with necessary materials.
  • Manage visitor logs and security procedures.
  • Event Coordination:
  • Assist with the planning and execution of school events, open houses, and parent-teacher meetings.
  • Coordinate logistics for events including room setup and equipment.
  • Support to School Operations:
  • Collaborate with other administrative staff to support day-to-day operations of the school.
  • Assist with any additional tasks or projects as assigned by the Administrative Manager.

Qualifications:

  • Education: Any Graduate
  • Experience: Previous experience in a front desk or administrative role preferred.
  • Skills:
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Ability to handle sensitive information with discretion.
  • Attributes: Friendly and approachable demeanor, professional appearance, and a proactive attitude.

Working Conditions:

  • Full-time position with standard working hours; flexibility may be required for school events.
  • May involve occasional extended hours or weekend work depending on school activities.

Job Type: Full-time

Pay: From ₹30,000.00 per month

Work Location: In person

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