0 - 2 years

1 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a polite, professional, and customer-focused Front Desk Executive with 0 to 2 years of experience to manage patient walk-ins, appointment coordination, billing support, and front-desk operations at Modern Diagnostic & Research Center. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our patients.
Roles and Responsibility
  • Greet and assist patients at the front desk, ensuring a welcoming atmosphere.
  • Manage registrations, patient entries, appointments, and other administrative tasks efficiently.
  • Provide information about tests, pricing, and procedures to patients and their families.
  • Coordinate with lab, radiology, and billing teams to ensure seamless service delivery.
  • Handle billing, receipts, and daily cash reconciliation accurately and promptly.
  • Maintain the cleanliness and organization of the reception area, ensuring a professional environment.
  • Ensure smooth patient flow and professional service.
Job Requirements
  • Graduate in any discipline with strong interpersonal and customer-handling skills.
  • 0-2 years of experience in a similar role, preferably in healthcare.
  • Basic computer proficiency (MS Office, email, data entry) and knowledge of billing and cash handling.
  • Ability to manage patient registrations and appointments, along with good coordination with internal departments.
  • Polite, professional, presentable behavior, and a patient-focused approach.
  • Problem-solving and multitasking ability, with the capacity to work effectively under pressure.

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