Front Desk Executive

Company Description

Pilates Academy Kokapet, located in Hyderabad, is a part of a globally recognized network dedicated to transforming health and wellness through Pilates. Our state-of-the-art studio offers a serene environment designed to inspire and support individuals at any fitness level. We provide a wide variety of specialized programs, including reformer, mat, Cadillac, Combo Chair, and Fuse Ladders classes tailored to enhance strength, flexibility, and overall well-being. Guided by expertly trained instructors, we deliver personalized and transformational fitness experiences. At Pilates Academy, we create a community for individuals to connect, grow, and achieve their health and fitness goals.

Role Description

This is a full-time, on-site role for a Front Desk Executive at our Kokapet studio in Hyderabad. The Front Desk Executive will be responsible for managing receptionist duties, providing excellent customer service, and ensuring a welcoming and professional environment for our clients. Day-to-day responsibilities include greeting clients, managing phone calls and appointments, responding to inquiries, and assisting with scheduling and class registrations. The role will also involve maintaining studio records and collaborating with the team to ensure the studio runs smoothly.

Qualifications

• Strong interpersonal skills and exceptional communication abilities
• Proficient phone etiquette and customer service expertise
• Experience in receptionist duties, including greeting clients, scheduling appointments, and handling inquiries
• High level of organizational skills and attention to detail
• Ability to maintain a friendly and professional demeanor while building positive client relationships
• Basic computer skills and familiarity with office software and scheduling systems
• Previous experience in fitness, wellness, or related industries is a plus