Front Desk Assistant

Job Title: Front Desk Associate
Organization: MoustacheLocation: PAN IndiaDepartment: Front officeWork Mode: On-site | 6 Days WorkingAbout MoustacheMoustache is one of India’s fastest-growing experiential hospitality brands, known for its unique hostels, resorts, and boutique stays across diverse destinations. We redefine travel by offering authentic, community-driven experiences that connect people, places, and stories.Roles & ResponsibilitiesOverseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc.Handle Guest interaction In person and also Email correspondenceStaff interactions/management with housekeeping staff and external vendorsQuality control and maintenanceManage back-office systems and processesAdhere to finance and accounting standards incl. daily accountsBeing up to date about the activities and events happening in the hostel and around the cityEnsuring that Guests have a great time and convert their happiness into great reviewsResponsible to execute the tasks which will be inclusive alwaysQualificationsExperience of at least 1 year in service industry preferredExcellent communication skillsSelf Starter and willing to take risksAvailable to work anytime including weekendsExcellent management and team skillsEducation in Hospitality, Hotel Management MandatoryWhy Join Moustache?Be part of a vibrant, fast-growing hospitality brand redefining travel across India.Opportunity to work closely with multiple properties and distribution channels.Learn the commercial side of hospitality — pricing, visibility, and market positioning.A youthful, creative, and collaborative work culture that values innovation.