On-site
Full Time
Key Responsibilities: * Monitor and analyze debit and credit card transactions (PIN, Signature, ATM, Credit Cards) to detect potential fraudulent activities and anomalies. * Collaborate directly with clients to resolve fraud issues, ensure compliance, and support decision-making.
* Perform quick, accurate data analysis using Excel (intermediate) to uncover patterns and trends. * Prepare and present reports with clear insights and recommendations to internal teams * Utilize SQL for data extraction (required)
* Experience working with Tableau (downloading data from server, applying filters, sorting etc.) (preferred)
* Work effectively under pressure, managing multiple priorities while maintaining high accuracy and attention to detail.
Required Skills & Qualifications: * 3-4+ years of experience in fraud analysis, preferably within the US Banking Cards domain * Strong proficiency in Excel (intermediate); experience with SQL and Tableau is a strong advantage. * Excellent communication and stakeholder management skills. * Proven ability to adapt quickly, learn new systems or processes on the go, and perform in high-stress situations. * Comfortable working in an IST evening shift to align with US business hours.
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