Franchise Development Head (Retail)

As the Franchise Development Head at our company, you will be responsible for leading the end-to-end strategy and execution of franchise expansion across India. Based at our Surat head office, your role will involve identifying potential markets, onboarding new franchise partners, developing the franchise network, and ensuring strong operational integration aligned with our brand and growth vision. You will play a crucial role in the following key responsibilities: - Developing and executing a comprehensive plan to grow the retail pharmacy franchise network across key cities and regions in India. - Conducting market research and feasibility studies to identify high-potential areas for new franchise outlets. - Identifying, evaluating, and onboarding potential franchisees while ensuring alignment with company standards and policies. - Creating strategic roadmaps for franchise growth targets, regional development plans, and budgeting. - Serving as the primary point of contact for franchise partners, ensuring effective communication, issue resolution, and partner satisfaction. - Working with cross-functional teams to support seamless franchise setup and operations. - Ensuring all franchisees adhere to brand guidelines, SOPs, and quality standards set by the organization. - Coordinating and overseeing franchisee training programs covering operations, sales, customer service, and product knowledge. - Liaising with the legal team to ensure franchise agreements and operations comply with applicable laws and internal policies. - Maintaining accurate tracking systems and reports on franchise performance, expansion pipeline, and business metrics. To be successful in this role, you should possess the following qualifications and skills: Education: Graduate/Postgraduate in Business Management, Marketing, or a related field. Additional certifications in Retail, Franchise Management, or Sales Strategy will be a plus. Experience: Minimum 10+ years of experience in franchise development, retail business expansion, or B2B channel sales, preferably in pharma, FMCG, healthcare, or retail domains. Proven track record in successfully expanding and managing large-scale franchise networks across India. Skills: Strong leadership and negotiation skills, strategic mindset with execution excellence, excellent communication and interpersonal abilities, strong understanding of legal, commercial, and operational aspects of franchising, willingness to travel extensively across India. Join us to be part of a fast-growing healthcare company, lead the pan-India expansion strategy of a high-potential franchise model, work in a collaborative and entrepreneurial culture, and enjoy an attractive compensation and incentive structure.,