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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

JD: PRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

JD: PRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

JOB ROLE- Asst Acquisition Manager - GRA . Acquisition of customers through group companies. . Managing the leads to be assigned to him for the proper execution and opening of Accountsin the prescribed TAT's. . Selling TPP and Generating Revenue. . Building CASA book size. Job Requirement- . Good coordinator with different channels. . Excellent communication skills. . Graduates / MBA Having more than 0-2 year work experience

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3.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: SDE-2/3 Location: Mumbai/Bangalore/Hyderabad Experience range: 3 to 12 years What we offer: Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That's why, we at Kotak Group are dedicated to transforming banking by imbibing a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many. What we ask for: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Identify or troubleshoot application code-related issues. Take active role in code reviews to ensure solutions are aligned to pre- defined architectural specifications. Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows. Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions. Qualifications: Should have strong technical background in JAVA, J2EE or Python, Spring stack Well versed with OOP's concept and design patterns Good understanding of data structure and algorithms Strong experience with Database systems like RDBMS (PostgreSQL, Oracle etc.) and NoSQL (Dynamo, MongoDB etc.) Experience in building Microservices and knowledge of workflow orchestration with Camunda or Temporal Knowledge of docker and containerization. Should have good experience in using messaging platforms like Kafka, RabbitMQ, etc. Knowledge in CI/CD Pipeline and Dev Ops tools Knowledge in Cloud Services such as AWS or Azure Should be familiar with Domain Driven Design Passionate and having depth knowledge in agile, Kanban process Should be able to communicate effectively with stakeholders Manage scope, timelines, quality, goals and deliverables that supports business Good communications skills Prior work experience in the product engineering/development. Good to have prior experience in Indian Banking segment and/or Fintech. Education background: Bachelor's degree in Computer Science, Information Technology or related field of study Good to have Certifications Java Certified Developer AWS Developer or Solution Architect Experience range required 3-12 Years

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Affluent Relationship Manager JD Job Role- Develop new and existing HNI customer relationships for Priority Business by in - depth profiling of the client to identify opportunities and match these opportunities to products/solutions provided by the Kotak Group. Generate business actions across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base. Use investment expertise to conduct client portfolio reviews and showcase products as per client's requirements. Ensure client contactability at all times through regular connect with them in weekly/monthly calls. Resolve client queries for the managed book within the specified TAT. Plan and conduct special sales initiatives and events for prospective and existing clients. Endure adherence to all bank and regulatory processes at all times. Job Requirement: Aptitude to deliver high quality customer service by using organization and interpersonal skills. Decision making skills with strong sense of ownership. Experience in portfolio management, building and maintaining HNI customer relationships.

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

JOB ROLE- Asst Acquisition Manager - GRA . Acquisition of customers through group companies. . Managing the leads to be assigned to him for the proper execution and opening of Accountsin the prescribed TAT's. . Selling TPP and Generating Revenue. . Building CASA book size. Job Requirement- . Good coordinator with different channels. . Excellent communication skills. . Graduates / MBA Having more than 0-2 year work experience

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

JOB ROLE- Asst Acquisition Manager - GRA . Acquisition of customers through group companies. . Managing the leads to be assigned to him for the proper execution and opening of Accountsin the prescribed TAT's. . Selling TPP and Generating Revenue. . Building CASA book size. Job Requirement- . Good coordinator with different channels. . Excellent communication skills. . Graduates / MBA Having more than 0-2 year work experience

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0.0 years

0 Lacs

delhi, india

On-site

JD: PRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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3.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: SDE-2/3 Location: Mumbai/Bangalore/Hyderabad Experience range: 3 to 12 years What we offer: Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That's why, we at Kotak Group are dedicated to transforming banking by imbibing a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many. What we ask for: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Identify or troubleshoot application code-related issues. Take active role in code reviews to ensure solutions are aligned to pre- defined architectural specifications. Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows. Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions. Qualifications: Should have strong technical background in JAVA, J2EE or Python, Spring stack Well versed with OOP's concept and design patterns Good understanding of data structure and algorithms Strong experience with Database systems like RDBMS (PostgreSQL, Oracle etc.) and NoSQL (Dynamo, MongoDB etc.) Experience in building Microservices and knowledge of workflow orchestration with Camunda or Temporal Knowledge of docker and containerization. Should have good experience in using messaging platforms like Kafka, RabbitMQ, etc. Knowledge in CI/CD Pipeline and Dev Ops tools Knowledge in Cloud Services such as AWS or Azure Should be familiar with Domain Driven Design Passionate and having depth knowledge in agile, Kanban process Should be able to communicate effectively with stakeholders Manage scope, timelines, quality, goals and deliverables that supports business Good communications skills Prior work experience in the product engineering/development. Good to have prior experience in Indian Banking segment and/or Fintech. Education background: Bachelor's degree in Computer Science, Information Technology or related field of study Good to have Certifications Java Certified Developer AWS Developer or Solution Architect Experience range required 3-12 Years

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Affluent Relationship Manager JD Job Role- Develop new and existing HNI customer relationships for Priority Business by in - depth profiling of the client to identify opportunities and match these opportunities to products/solutions provided by the Kotak Group. Generate business actions across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base. Use investment expertise to conduct client portfolio reviews and showcase products as per client's requirements. Ensure client contactability at all times through regular connect with them in weekly/monthly calls. Resolve client queries for the managed book within the specified TAT. Plan and conduct special sales initiatives and events for prospective and existing clients. Endure adherence to all bank and regulatory processes at all times. Job Requirement: Aptitude to deliver high quality customer service by using organization and interpersonal skills. Decision making skills with strong sense of ownership. Experience in portfolio management, building and maintaining HNI customer relationships.

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3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Elite Relationship Manager Department Retail Liabilities Location Number of Positions Level Manger / Senior Manager Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets . Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction 3 to 4 years work experience, At least 1+ years at Relationship Manager Role. Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self motivated with a passion to achieve.

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1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Job Description Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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0.0 years

0 Lacs

pune, maharashtra, india

On-site

Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Job Description Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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1.0 - 3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

SKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Description Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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1.0 - 3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

SKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Description Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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6.0 - 8.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Acquisition Manager-RL SALES-Sales JOB DESCRIPTION Job Role: . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non-deposit products. Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration . Regulatory Compliance . Manage productivity and overall morale of branch team members . Overall responsible for break-even and P&L of branch Job Requirements: . Overall 6yrs of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products . Qualifications- MBA / CA/ CAIB . Good Leadership skills (though more tactical than strategic) . Thinker: Doer - 40:60 . In-depth understanding of financial instruments, markets and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT . Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Job Description Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Job Description Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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3.0 - 6.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Acquisition Manager-RL SALES-Sales JOB DESCRIPTION Job Role: . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non-deposit products. Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration . Regulatory Compliance . Manage productivity and overall morale of branch team members . Overall responsible for break-even and P&L of branch Job Requirements: . Overall 6yrs of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products . Qualifications- MBA / CA/ CAIB . Good Leadership skills (though more tactical than strategic) . Thinker: Doer - 40:60 . In-depth understanding of financial instruments, markets and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT . Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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2.0 - 4.0 years

0 Lacs

india

On-site

Job Description To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Requirements : . Excellent written and oral communication skills Preferably MBA/ CA Experience: 2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Underwriting & making proposals of commercial credit card & LAS. Ensuring discipline in adherence to processes involved in credit underwriting. Good understanding of financials & ratio analysis to arrive at a decision on lending and recoverability of loans granted. Ensure systematic verification processes and coordinate with sales, service, verification agencies. Be up to date on industries we lend and business environment in general. Review the portfolio sourced to prevent early delinquency. Understand and interpret the portfolio quality. Have good communication skills to interact with various stakeholders within/outside the bank.

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0.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Job role: Handle current portfolio of Light Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

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1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Sky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers (High Net Worth clients) and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Description Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

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1.0 - 3.0 years

0 Lacs

surat, gujarat, india

On-site

Job Name : Premier Acquisition Manager JOB ROLE : . Acquisition of HNI's only. . Selling TPP and Generating Revenue. . Building CASA book size. . Conducts regular promotional and customer events to generate leads . Cross selling of MF, Gold, Insurance and asset products. JOB REQUIREMENT: . Good coordinator with different channels. . Excellent communication skills. . Should have some knowledge and experience in Portfolio Management. . Should have some existing base of customer's . Having more than 1-2 year work experience

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